Microsoft 365 Systems Administrator — Teams & Exchange

Froehling & Robertson, Inc.; Richmond, Northern (VA, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Froehling & Robertson, Inc. (F&R) is seeking a Microsoft 365 Systems Administrator to manage Teams, Teams Phone and Exchange Online, ensuring reliable communications and secure hybrid infrastructure.

You will configure tenants, apply policies, route calls, and troubleshoot escalations. You’ll use PowerShell for administration, maintain documentation, monitor service health, and support identity services like Active Directory and Entra ID.

Qualifications

• Bachelor's degree in CS/IT or related field
• 4+ years progressive systems administration with Microsoft 365
• Experience with Teams, Teams Phone, and Exchange Online in a business environment
• PowerShell for Microsoft 365 administration
• Strong troubleshooting and communication skills

Responsibilities

• Administer Microsoft 365 tenant services and licensing
• Manage Teams policies, meetings, messaging, and federation
• Administer Teams Phone: number assignments, routing, dial plans
• Support Direct Routing, SBCs, carrier coordination
• Administer Exchange Online mailboxes and mail flow
• Support email security, archiving, and third-party services
• Use Microsoft 365 admin centers and PowerShell for admin tasks
• Monitor service health and incident response
• Maintain technical documentation and inventories
• Support identity, AD, Entra ID, DNS, and certificates affecting Microsoft 365

Skills

PowerShell

Teams Admin

Microsoft 365

Communication

Troubleshooting

Education

Bachelor's degree in CS/IT or related field

Tools

Active Directory

Microsoft Entra ID

Exchange Online

DNS

Certificates

Job description

Froehling & Robertson, Inc. (F&R) is seeking a Microsoft 365 Systems Administrator to manage Teams, Teams Phone and Exchange Online, ensuring reliable communications and secure hybrid infrastructure.

You will configure tenants, apply policies, route calls, and troubleshoot escalations. You’ll use PowerShell for administration, maintain documentation, monitor service health, and support identity services like Active Directory and Entra ID.