Microsoft 365 & Exchange Engineer - Hybrid | Teams & Automation

Remote Co.; Hartford (CT); Hybrid; USD 115,000 - 189,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Pension Plan

Paid Time Off

Job summary

Travelers is seeking an Infrastructure Engineer II to administer and improve enterprise Microsoft 365 messaging and collaboration services. You’ll own Exchange Online and hybrid Exchange, manage Teams policies, and automate tasks with PowerShell.

You will work in a hybrid environment, coordinating with Security and Network teams while delivering migrations, feature deployments, and runbooks for ongoing operations.

Qualifications

• Bachelor’s degree in Computer Science, or its equivalent in work experience.
• 5 years of relevant Infrastructure or Systems Engineering experience.
• Substantial Exchange hybrid and Teams expertise, and experience with SharePoint Online and OneDrive for Business.
• Required knowledge spans Exchange architecture, Teams policies and voice, Azure AD identity and security, Conditional Access, MFA, PowerShell, Windows Server, Active Directory, DNS, networking, and monitoring.

Responsibilities

• Exchange platform ownership: Manage Exchange Online and on-premises Exchange Server in a hybrid environment, including Azure AD Connect, mail flow, mailboxes, distribution groups, routing policies, server health, queues, retention, and archiving.
• Teams and collaboration administration: Enterprise Teams policies, meetings, client updates, and Teams Phone System capabilities such as Direct Routing, dial plans, call queues, normalization rules, and E911 services; maintain integrations with Exchange, SharePoint, and OneDrive.
• Automation and operational support: PowerShell automation for onboarding/offboarding, license/mailbox setup, Teams configuration, batch changes, health reporting, usage analysis, monitoring, configuration management, patching, backups; Tier 3 troubleshooting, root cause analysis, and escalations to Microsoft Support.
• Upgrades and cross-team delivery: Plan/execute Exchange updates, mailbox migrations, new Microsoft 365 feature deployments, tenant-to-tenant migrations; document runbooks, training, and collaborate with Network, Security, and Help Desk teams.

Skills

Hybrid Exchange

Teams administration

PowerShell

Azure AD identity & security

Monitoring

Networking

DNS

Education

Bachelor’s degree in Computer Science or equivalent

Tools

Exchange Online

Exchange Server (on-prem)

SharePoint Online

OneDrive for Business

Job description

Travelers is seeking an Infrastructure Engineer II to administer and improve enterprise Microsoft 365 messaging and collaboration services. You’ll own Exchange Online and hybrid Exchange, manage Teams policies, and automate tasks with PowerShell.

You will work in a hybrid environment, coordinating with Security and Network teams while delivering migrations, feature deployments, and runbooks for ongoing operations.