Microsoft 365 Adoption & Copilot Trainer

HEARTLAND-BUSINESS-SYSTEMS-LLC; West Des Moines (IA); On-site; USD 60,000 - 80,000; Full time

Job summary

HEARTLAND-BUSINESS-SYSTEMS-LLC in West Des Moines, Iowa, is seeking a Microsoft 365 Trainer I to deliver high-impact training experiences for customers. The role emphasizes virtual instruction and requires strong facilitation skills to maximize Microsoft 365 adoption.

The ideal candidate will possess extensive knowledge of Microsoft 365 tools, excellent communication abilities, and a background in delivering effective training. This position has a focus on keeping training content aligned with product developments and customer needs.

Qualifications

• Strong hands-on experience using Microsoft 365 productivity tools.
• Experience presenting to technical and non-technical audiences.
• 2+ years of experience delivering live training.

Responsibilities

• Deliver 10–15 live instructor-led training sessions per week.
• Facilitate Microsoft 365 end user training courses.
• Update training materials to align with product enhancements.
• Collaborate with internal teams to align training offerings with customer needs.

Skills

Presentation & Facilitation Skills

Active Listening

Adaptability

Customer Oriented

Communication

Organization & Time Management

Collaboration

Innovative

Relationship Building

Education

Associate Degree in Business or related IT discipline

Tools

Microsoft 365 tools (Teams, SharePoint, OneDrive, Outlook, OneNote)

Job description

HEARTLAND-BUSINESS-SYSTEMS-LLC in West Des Moines, Iowa, is seeking a Microsoft 365 Trainer I to deliver high-impact training experiences for customers. The role emphasizes virtual instruction and requires strong facilitation skills to maximize Microsoft 365 adoption.

The ideal candidate will possess extensive knowledge of Microsoft 365 tools, excellent communication abilities, and a background in delivering effective training. This position has a focus on keeping training content aligned with product developments and customer needs.