Microsoft 365 Adoption & Copilot Trainer

HEARTLAND-BUSINESS-SYSTEMS-LLC; Springfield (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

HEARTLAND-BUSINESS-SYSTEMS-LLC is seeking a Microsoft 365 Trainer I in Springfield, Missouri. This role involves delivering impactful training experiences on Microsoft 365 tools to enhance adoption and effectiveness.

Responsibilities include conducting remote training sessions, updating materials based on feedback, and collaborating with teams to align offerings with customer needs. The ideal candidate should have a keen understanding of Microsoft 365 tools, excellent facilitation skills, and a focus on customer learning outcomes.

Qualifications

• Strong hands-on experience using Microsoft 365 productivity tools.
• 2+ years of experience delivering live training or facilitation.

Responsibilities

• Deliver 10–15 live instructor-led training sessions per week.
• Collaborate with presales and marketing teams on training offerings.
• Regularly update training materials to align with product enhancements.

Skills

Presentation & Facilitation Skills

Active Listening

Adaptability

Customer Oriented

Communication

Organization & Time Management

Collaboration

Innovative

Relationship Building

Education

Associate Degree in Business or related IT discipline

Bachelor’s Degree in Business or related IT discipline

Tools

Microsoft 365 (Teams, SharePoint, OneDrive, Outlook, OneNote)

Job description

HEARTLAND-BUSINESS-SYSTEMS-LLC is seeking a Microsoft 365 Trainer I in Springfield, Missouri. This role involves delivering impactful training experiences on Microsoft 365 tools to enhance adoption and effectiveness.

Responsibilities include conducting remote training sessions, updating materials based on feedback, and collaborating with teams to align offerings with customer needs. The ideal candidate should have a keen understanding of Microsoft 365 tools, excellent facilitation skills, and a focus on customer learning outcomes.