M365 Productivity Trainer & Adoption Consultant

CCS INC; Dallas (TX); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Health insurance

Vision insurance

Job summary

CCS INC in Dallas, TX is seeking a hands-on Microsoft 365 Trainer and Adoption Consultant to empower our workforce to use Teams, SharePoint, OneDrive, and the broader M365 ecosystem with confidence.

You'll lead live virtual classes, coach individuals and teams, stay current with M365 updates, and develop practical learning content and job aids for adoption and change enablement across a large enterprise.

Qualifications

• Bachelor's degree or equivalent in information systems, business, technology enablement, or related field
• 5+ years of experience training or enabling end users on Microsoft 365 in a corporate setting
• Deep, practical knowledge of Teams, SharePoint Online, OneDrive, and file collaboration across M365
• Comfort coaching on Planner, Loop, Outlook, Bookings, and related apps
• Working knowledge of Copilot Chat (Basic) and M365 Copilot (Premium)
• Strong public speaking and live facilitation skills across virtual, hybrid, and in-person settings
• Ability to design clear, reusable learning materials and quick-reference guides
• Consultative mindset — able to diagnose needs and coach teams toward better ways of working
• Strong written communication, stakeholder management, and multitasking ability
• Instructional design, eLearning, or video creation experience
• Formal change management training (Prosci/ADKAR or similar)
• Experience supporting champion programs or communities of practice (e.g., Viva Engage)
• Large enterprise experience across multiple business units
• Microsoft certifications in M365, Teams, SharePoint, or OneDrive
• Experience coordinating with vendors or Microsoft product teams on enablement content

Responsibilities

• Design, update, and deliver live virtual classes and workshops on M365 productivity topics
• Facilitate demos, Q&A, and follow-up resources
• Provide hands-on coaching through individual consults and small-group support
• Advise on SharePoint site ownership, permissions, document collaboration, and adoption best practices
• Stay current on Microsoft 365 releases, assess training impacts, and coordinate with product/technical teams on escalations
• Build and maintain facilitator guides, quick-reference guides, one-pagers, and curated resources
• Support adoption campaigns, Viva Engage communities, and champion-style enablement programs
• Manage class schedules, registrations, Planner tasks, and attendance/feedback metrics

Skills

Training & enablement

Public speaking

Instructional design

Change management

Stakeholder management

Curriculum development

Education

Bachelor's degree or equivalent in information systems, business, technology enablement, or related field

Tools

Microsoft 365

Teams

SharePoint Online

OneDrive

Job description

CCS INC in Dallas, TX is seeking a hands-on Microsoft 365 Trainer and Adoption Consultant to empower our workforce to use Teams, SharePoint, OneDrive, and the broader M365 ecosystem with confidence.

You'll lead live virtual classes, coach individuals and teams, stay current with M365 updates, and develop practical learning content and job aids for adoption and change enablement across a large enterprise.