Microsoft 365 Productivity Trainer

Reliance One, Inc.; Plano (TX); On-site; USD 55,000 - 96,000; Full time

Benefits offered by this job

Benefits begin Day 1

Job summary

Reliance One, Inc. seeks an experienced Microsoft 365 Productivity Trainer for an on-site contract role in Plano, Texas. You will design and deliver live sessions, coaching, and materials to boost adoption and productivity across Teams, SharePoint, OneDrive, Planner, Loop, and more.

You will stay current on updates, support change management, and track program metrics while guiding stakeholders and end users in practical usage of M365 tools.

Qualifications

• 5+ years of experience training, supporting, consulting, or enabling end users on Microsoft 365 tools in a corporate environment.
• Bachelor's degree or equivalent professional experience in Information Systems, Business, Technology Enablement, or related field.
• Advanced practical knowledge of Microsoft Teams, SharePoint Online, OneDrive, and cloud-based file collaboration.
• Experience with Planner, Loop, Outlook, Bookings, and other M365 productivity applications.
• Working knowledge of Microsoft Copilot and its integration with meetings, files, and productivity workflows.
• Strong facilitation and public speaking skills with the ability to train non-technical audiences.
• Experience developing training materials, presentations, quick-reference guides, and reusable learning resources.
• Strong consultative, organizational, and stakeholder management skills.

Responsibilities

• Design and deliver live training, workshops, demonstrations, and Q&A sessions.
• Provide 1:1 and team coaching to improve Microsoft 365 adoption and productivity.
• Train users on Teams, SharePoint, OneDrive, Planner, Loop, Outlook, Bookings, and related M365 tools.
• Coach teams on SharePoint site design, permissions, document libraries, file sharing, and collaboration best practices.
• Create quick-reference guides, training materials, job aids, demos, and self-service resources.
• Stay current on Microsoft 365 releases and identify potential training and adoption impacts.
• Support change management, adoption campaigns, user communities, and stakeholder communications.
• Provide general guidance on Microsoft Copilot and its use within the M365 ecosystem.
• Track training schedules, attendance, feedback, and program metrics.

Skills

Public speaking

Facilitation

Training design

Curriculum development

Coaching

Stakeholder management

Education

Bachelor's degree or equivalent professional experience

Tools

Microsoft Teams

SharePoint Online

OneDrive

Planner

Loop

Outlook

Bookings

Microsoft Copilot

Job description

Microsoft 365 Productivity Trainer – Contract Opportunity | Plano, TX

Reliance One is seeking an experienced Microsoft 365 Productivity Trainer for an on-site contract opportunity in Plano, Texas. This role is ideal for someone who combines strong Microsoft 365 expertise with a passion for training, coaching, and helping employees work more effectively with technology.

Position Details

• Contract opportunity
• Location: Plano, TX
• On-site position
• Benefits begin Day 1

Microsoft 365 Productivity Trainer Responsibilities

• Design and deliver live training, workshops, demonstrations, and Q&A sessions
• Provide 1:1 and team coaching to improve Microsoft 365 adoption and productivity
• Train users on Teams, SharePoint, OneDrive, Planner, Loop, Outlook, Bookings, and related M365 tools
• Coach teams on SharePoint site design, permissions, document libraries, file sharing, and collaboration best practices
• Create quick-reference guides, training materials, job aids, demos, and self-service resources
• Stay current on Microsoft 365 releases and identify potential training and adoption impacts
• Support change management, adoption campaigns, user communities, and stakeholder communications
• Provide general guidance on Microsoft Copilot and its use within the M365 ecosystem
• Track training schedules, attendance, feedback, and program metrics

Required Qualifications

• 5+ years of experience training, supporting, consulting, or enabling end users on Microsoft 365 tools in a corporate environment
• Bachelor's degree or equivalent professional experience in Information Systems, Business, Technology Enablement, or a related field
• Advanced practical knowledge of Microsoft Teams, SharePoint Online, OneDrive, and cloud-based file collaboration
• Experience with Planner, Loop, Outlook, Bookings, and other M365 productivity applications
• Working knowledge of Microsoft Copilot and its integration with meetings, files, and productivity workflows
• Strong facilitation and public speaking skills with the ability to train non-technical audiences
• Experience developing training materials, presentations, quick-reference guides, and reusable learning resources
• Strong consultative, organizational, and stakeholder management skills

Preferred Qualifications

• Instructional design, eLearning, or video content development experience
• Change management, Prosci, or ADKAR experience
• Experience with Viva Engage, champion programs, or communities of practice
• Experience supporting Microsoft 365 adoption within a large enterprise environment
• Microsoft certifications related to M365, Teams, SharePoint, OneDrive, or Modern Workplace technologies

The ideal Microsoft 365 Productivity Trainer is an engaging facilitator and technology coach who can make complex tools approachable and practical. You'll help employees move beyond simply knowing what Microsoft 365 tools do to confidently using them to collaborate and work more effectively.

Reliance One is an Equal Opportunity Employer committed to providing equal employment opportunities to all qualified individuals. Employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.