Microsoft 365 Adoption & Training Consultant

Integrated Human Capital; Plano (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Integrated Human Capital in Plano, TX seeks a Microsoft 365 Adoption & Training Consultant to guide client workforces in using Teams, SharePoint, OneDrive, and related tools with confidence.

You will design live sessions, facilitate demos, coach individuals and teams, and help drive adoption across large enterprise environments.

Qualifications

• Bachelor’s degree or equivalent in information systems, business, technology enablement, or a related field.
• 5+ years of experience training, supporting, consulting, or enabling end users on Microsoft 365 collaboration and productivity tools in a corporate environment.
• Formal change management, adoption, or Prosci/ADKAR experience.
• Experience supporting champions, communities of practice, Viva Engage communities, and/or other peer learning programs.
• Experience in a large enterprise environment with multiple affiliates, business units, and stakeholder groups.
• Working knowledge of Copilot Chat (Basic) and M365 Copilot (Premium), especially where they intersect with meetings, files, and productivity workflows.
• Deep practical knowledge of Teams, SharePoint Online, OneDrive, and file collaboration across the Microsoft 365 ecosystem.
• Deep experience working in the M365 ecosystem, with comfort explaining and coaching about Planner, Loop, Outlook, Bookings, and others as needed.
• Strong facilitation and public speaking skills, including live demos, Q&A, and practical examples for non-technical audiences in virtual, hybrid, and in-person settings.
• Ability to design clear learning materials, quick reference guides, class decks, short demos, and other reusable resources.
• Consultative mindset, with the ability to listen, diagnosing user needs, recommend practical next steps, and coach individuals and teams to adopt new ways of working.
• Strong written communication, stakeholder management, organization, follow-through, and comfort managing multiple concurrent requests.

Responsibilities

• 30% - Training Design, Refresh & Live Facilitation
• Design, update, and deliver live virtual classes and workshops across M365 productivity topics. Facilitate demos, Q&A, follow-up resources, and recordings where appropriate.
• 30% - Team Consulting & Adoption Coaching
• Provide practical coaching through individual consults, small-group support, and written guidance. Help users translate tool capabilities into better work habits, collaboration patterns, and team workflows.
• Advise teams on SharePoint site ownership/maintenance, design, modern web parts, permissions concepts, and document collaboration, file sharing, external collaboration, and adoption practices across the M365 cloud.
• Stay current on Microsoft 365 releases, updates and changes, identify training impacts, coordinate with product/technical teams, and route issues or escalations appropriately.
• Create and maintain facilitator guides, quick reference guides, one-pagers, short demos, self-service resources, and curated links from internal and external sources.
• 10% - Change Enablement, Communications & Communities
• Support adoption campaigns, Viva Engage/community responses, champion-style enablement, stakeholder communication, and change management activities that move users from awareness to confident use.
• 5% - Program Coordination, Schedule Support & Reporting
• Maintain class schedules, registration details, Planner tasks, feedback summaries, attendance metrics, and team updates.

Skills

Training delivery

Facilitation

Change enablement

Viva Engage communities

Public speaking

Consultation skills

Stakeholder management

Communication

Education

Bachelor's degree or equivalent

Tools

Teams

SharePoint Online

OneDrive

M365 Copilot

Copilot Chat

Planner

Loop

Outlook

Bookings

Job description

Job Title: Microsoft 365 Adoption & Training Consultant

Microsoft 365 Adoption & Training Consultant Job Summary:

The Microsoft 365 adoption and training consultant will help guide our clients workforce to use collaboration and productivity tools with confidence. The role focuses on practical enablement for Teams, SharePoint, OneDrive, and related M365 productivity topics, with general Copilot skills included as the Microsoft 365 experience evolves.

Microsoft 365 Adoption & Training Consultant Job Responsibilities:

• 30% - Training Design, Refresh & Live Facilitation
• Design, update, and deliver live virtual classes and workshops across M365 productivity topics. Facilitate demos, Q&A, follow-up resources, and recordings where appropriate.
• 30% - Team Consulting & Adoption Coaching
• Provide practical coaching through individual consults, small-group support, and written guidance. Help users translate tool capabilities into better work habits, collaboration patterns, and team workflows.
• Advise teams on SharePoint site ownership/maintenance, design, modern web parts, permissions concepts, and document collaboration, file sharing, external collaboration, and adoption practices across the M365 cloud.
• Stay current on Microsoft 365 releases, updates and changes, identify training impacts, coordinate with product/technical teams, and route issues or escalations appropriately.
• Create and maintain facilitator guides, quick reference guides, one-pagers, short demos, self-service resources, and curated links from internal and external sources.
• 10% - Change Enablement, Communications & Communities
• Support adoption campaigns, Viva Engage/community responses, champion-style enablement, stakeholder communication, and change management activities that move users from awareness to confident use.
• 5% - Program Coordination, Schedule Support & Reporting
• Maintain class schedules, registration details, Planner tasks, feedback summaries, attendance metrics, and team updates.

Required Skillsets & Experience:

• Bachelor’s degree or equivalent experience in information systems, business, technology enablement, or a related field.
• 5+ years of experience training, supporting, consulting, or enabling end users on Microsoft 365 collaboration and productivity tools in a corporate environment.
• Formal change management, adoption, or Prosci/ADKAR experience.
• Experience supporting champions, communities of practice, Viva Engage communities, and/or other peer learning programs.
• Experience in a large enterprise environment with multiple affiliates, business units, and stakeholder groups.
• Working knowledge of Copilot Chat (Basic) and M365 Copilot (Premium), especially where they intersect with meetings, files, and productivity workflows.
• Deep practical knowledge of Teams, SharePoint Online, OneDrive, and file collaboration across the Microsoft 365 ecosystem.
• Deep experience working in the M365 ecosystem, with comfort explaining and coaching about the following collaboration and productivity apps: Planner, Loop, Outlook, Bookings, and others as needed.
• Strong facilitation and public speaking skills, including live demos, Q&A, and practical examples for non-technical audiences in virtual, hybrid, and in-person settings.
• Ability to design clear learning materials, quick reference guides, class decks, short demos, and other reusable resources.
• Consultative mindset, with the ability to listen, diagnosing user needs, recommend practical next steps, and coach individuals and teams to adopt new ways of working.
• Strong written communication, stakeholder management, organization, follow-through, and comfort managing multiple concurrent requests.