MICE Global Sales & Project Manager - California

Melia Hotels International S.A.(Meliá); Northern (KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

My MeliáRewards

My MeliáBenefits

Job summary

Meliá Hotels International seeks a seasoned Sales, Events & Business Development professional to drive global MICE opportunities from the US base. You will promote the portfolio to meeting planners, coordinate hospitality-focused events, manage budgets and timelines, and build strong partnerships with clients and vendors.

This remote role requires travel, strong English, and 5+ years in hospitality sales or events; you will report to the Sales & Events team.

Qualifications

• 5+ years of hospitality sales, meeting planning or event management experience.
• Experience in hospitality sales, meetings, events or MICE industry preferred.
• Ability to travel frequently, including evenings and weekends.
• Legally allowed to work in the United States.
• Hospitality & Tourism Degree preferred.

Responsibilities

• Promote Meliá's global portfolio to meeting planners, sourcing managers, incentive houses, and key decision-makers to generate new RFP opportunities and increase group booking conversion.
• Identify and develop new MICE business opportunities within assigned territories.
• Build and maintain strong relationships with 3rd Party clients, end user accounts, hotel sales partners, and industry stakeholders.
• Support contract negotiations, sales follow-up, and business development initiatives.
• Generate new leads and maintain accurate reporting within Salesforce/MARS system.
• Participate in trade shows, sales missions, networking events, and customer activations.
• Promote hotel offers, destination experiences, and brand value propositions.
• Coordinate hospitality-focused events including roadshows, networking events, familiarization trips, site inspections, incentive experiences, and Meliá Signature Experiences throughout the year.
• Manage event logistics including venue sourcing, airfare, transportation, rooming lists, vendors, gifting, branding, entertainment, and on-site execution.
• Develop project timelines, budgets, operational checklists, and event communications.
• Serve as the liaison between sales teams, hotel leadership, clients, vendors, and partners to ensure seamless event execution.
• Coordinate attendee management, client profiles, travel logistics, and event documentation.
• Support immersive and elevated customer experiences that strengthen engagement and brand visibility globally.
• Track event ROI, attendance, feedback, and business opportunities generated.

Skills

Global sales

Communication

Negotiation

Meeting planning

Event management

Project coordination

Organization

Travel coordination

MS Office

Salesforce

Cvent

RFP management

Team collaboration

Education

Hospitality & Tourism Degree

Tools

Salesforce/MARS

Cvent

MS Office

RFP tools

Job description

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Location: California, US

“The world is yours with Meliá”

Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family.

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Key Responsibilities

Sales & Business Development

This is a remote position

• Promote Meliá Hotels International’s global portfolio to meeting planners, sourcing managers, incentive houses, and key decision-makers to generate new RFP opportunities and increase group booking conversion.
• Identify and develop new MICE business opportunities within assigned territories.
• Build and maintain strong relationships with 3rd Party clients, end user accounts, hotel sales partners, and industry stakeholders.
• Support contract negotiations, sales follow-up, and business development initiatives.
• Generate new leads and maintain accurate reporting within Salesforce/MARS system.
• Participate in trade shows, sales missions, networking events, and customer activations.
• Promote hotel offers, destination experiences, and brand value propositions.

Event Planning & Project Management

• Coordinate and execute hospitality-focused events including roadshows, networking events, familiarization trips, site inspections, incentive experiences, and Meliá Signature Experiences throughout the year.
• Manage event logistics including venue sourcing, airfare, transportation, rooming lists, vendors, gifting, branding, entertainment, and on-site execution.
• Develop project timelines, budgets, operational checklists, and event communications.
• Serve as the liaison between sales teams, hotel leadership, clients, vendors, and partners to ensure seamless event execution.
• Coordinate attendee management, client profiles, travel logistics, and event documentation.
• Support immersive and elevated customer experiences that strengthen engagement and brand visibility globally.
• Track event ROI, attendance, feedback, and business opportunities generated.

Qualifications & Skills

• Strong global sales acumen with a proactive approach to business development and relationship management.
• Excellent communication, presentation, and negotiation skills.
• Proven experience in sales, meeting planning, hospitality event management, and project coordination.
• Experience managing meetings, roadshows, conferences, networking events, and VIP experiences.
• Strong sales approach, organizational, time management, budgeting, and multi-tasking abilities.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Experience coordinating event logistics including travel, venues, vendors, rooming lists, and on-site operations.
• Proficiency in MS Office, Salesforce/MARS systems, Cvent, and RFP management tools.
• Strong collaboration skills with internal teams, hotel operations, vendors, and clients.
• Knowledge of hospitality and MICE industry.
• Ability and willingness to travel frequently, including evenings and weekends.
• Legally authorized to work in the United States.
• Hospitality & Tourism Degree Preferred.
• 5+ years of experience in hospitality sales, meeting planning, event management, or a related MICE-focused role preferred.
• Experience within the hospitality, hotel, destination marketing, or meetings and incentives industry strongly preferred.
• Ability to manage multiple priorities while maintaining exceptional attention to detail.

Language Requirements

• Native or bilingual proficiency in English.
• Strong verbal and written communication skills.
• Ability to handle sensitive situations with professionalism and diplomacy.

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity , avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company .

Additionally, we support the sustainable growth of our industry through a socially responsible team . In this sense, our motto is \" Towards a sustainable future, from a responsible present \". Thanks to al our collaborators, we make it possible.