Business Development Manager - Corporate

Meliá Hotels International; New York (NY); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

My MeliáRewards

My MeliáBenefits

Job summary

Meliá Hotels International in New York City is seeking a Sales Development Manager to grow corporate travel revenue across the greater New York area and national accounts. This high-impact contributor will hunt new business while managing key client relationships and coordinating with TMC partners.

You will drive the RFP process, apply SAM principles, and maintain Salesforce CRM to track activity, pipeline, and engagements. A self-starter with deep NY corporate travel knowledge is essential.

Qualifications

• 4–7 years of experience in corporate hotel sales, TMC business development, or B2B travel technology sales.
• Proven track record of new account acquisition and market penetration in competitive corporate travel environments.
• Deep familiarity with the New York corporate travel landscape — including key corporate headquarter accounts, industry contacts, and TMC relationships.
• Excellent communication, presentation, and relationship management skills.

Responsibilities

• Drive new business development across the Strategic and Advance account tiers — targeting North American corporations and TMC partners.
• Execute the annual RFP process for all assigned accounts, ensuring MHI properties are included as preferred partners across all RFP cycles.
• Implement Systematic Account Management (SAM) principles across the assigned portfolio — including multi-contact relationship mapping, Quarterly Business Reviews, and tailored hotel-brand matching.
• Maintain Salesforce CRM as the primary tool for account management — with full profile completion, activity logging, pipeline accuracy, and contact documentation.
• Execute the individual Action Plan on time and to completion, with full accountability for activity milestones and engagement goals.
• Develop and grow the Advance account pipeline — converting new prospects to Strategic tier partnerships.
• Represent MHI at key industry events including GBTA, NYC-based corporate travel summits, and partner-organized events.
• Coordinate with MHI properties globally to align hotel capabilities with client travel needs and preferred rate negotiations.
• Support small-to-midsize corporate group business across the territory in coordination with hotel group sales teams and MICE sales team.
• Provide regular reporting to the Head of Corporate Travel Sales on account performance, pipeline status, and market intelligence.

Skills

New business development

Relationship management

Sales strategy

Education

Bachelor's degree

Tools

Salesforce

Cvent

Lanyon

Job description

“The world is yours with Meliá”

“The world is yours with Meliá”

Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family.

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Role Overview

The Sales Development Manager, New York, is a high-impact individual contributor responsible for growing MHI's corporate travel revenue in the greater New York metropolitan area and across assigned national accounts. This role requires a hunter mindset combined with consultative account management skills. The ideal candidate is a self-starter with deep knowledge of the New York corporate travel landscape, a strong existing network across TMCs and corporate travel buyers, and the drive to open new doors while deepening existing relationships.

Key Responsibilities

• Drive new business development across the Strategic and Advance account tiers — targeting North American corporations and TMC partners
• Execute the annual RFP process for all assigned accounts, ensuring MHI properties are included as preferred partners across all RFP cycles
• Implement Systematic Account Management (SAM) principles across the assigned portfolio — including multi-contact relationship mapping, Quarterly Business Reviews, and tailored hotel-brand matching
• Maintain Salesforce CRM as the primary tool for account management — with full profile completion, activity logging, pipeline accuracy, and contact documentation
• Execute the individual Action Plan on time and to completion, with full accountability for activity milestones and engagement goals
• Develop and grow the Advance account pipeline — converting new prospects to Strategic tier partnerships
• Represent MHI at key industry events including GBTA, NYC-based corporate travel summits, and partner-organized events
• Coordinate with MHI properties globally to align hotel capabilities with client travel needs and preferred rate negotiations
• Support small-to-midsize corporate group business across the territory in coordination with hotel group sales teams and MICE sales team
• Provide regular reporting to the Head of Corporate Travel Sales on account performance, pipeline status, and market intelligence

Required Qualifications

• 4–7 years of experience in corporate hotel sales, TMC business development, or B2B travel technology sales
• Proven track record of new account acquisition and market penetration in competitive corporate travel environments
• Deep familiarity with the New York corporate travel landscape — including key corporate headquarter accounts, industry contacts, and TMC relationships
• Proficient in Salesforce CRM; experience with Cvent, Lanyon, or similar RFP and sales intelligence platforms
• Strong understanding of the corporate RFP process and preferred hotel programs
• Excellent communication, presentation, and relationship management skills

Entrepreneurial mindset — self-managed, initiative-driven, and highly accountable

At Meliá we are all VIP

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the “Protect Your Application” page.

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