Miami Lead Host: Elite Service & VIP Guest Experience

Maple Hospitality Group; Miami (FL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health & Wellness Benefits

Dining Benefits

Gym Membership Discounts

Paid Time Off

Referral Program

Discounted Parking

Travel & Growth Potential

Staff Meals

Job summary

Maple & Ash Miami, part of Maple Hospitality Group, is seeking a Lead Host in Miami, FL. The role focuses on guest reception, reservation coordination, and maintaining a high‑level dining experience in a fast-paced environment.

Responsibilities include managing Seven Rooms reservations, guiding guests to seating, and supporting the team to ensure seamless service from arrival to departure.

Qualifications

• Proficiency with reservation systems software.
• Friendly, articulate and punctual in guest interactions.
• Flexible hours including days, nights, weekends and holidays.

Responsibilities

• Manage reservations on Seven Rooms.
• Engage guests upon arrival and thank them for dining.
• Manage waiting guests and designate table assignments.
• Maintain a professional service attitude and assist teammates as needed.
• Communicate changes or events affecting covers.

Skills

Reservation systems

Professional demeanor

Customer service

Punctuality

Communication

Time management

Team coordination

Tools

Seven Rooms

Job description

Maple & Ash Miami, part of Maple Hospitality Group, is seeking a Lead Host in Miami, FL. The role focuses on guest reception, reservation coordination, and maintaining a high‑level dining experience in a fast-paced environment.

Responsibilities include managing Seven Rooms reservations, guiding guests to seating, and supporting the team to ensure seamless service from arrival to departure.