Guest Experience Lead — Elevate Hospitality

Workstream; Miami (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Career development opportunities

Medical, dental, vision, and life insurance

Employee shift meal discounts

Referral bonus program

Job summary

Workstream is hiring a Lead Host in Miami, Florida. As a crucial member of the Guest Services Team, you will create unforgettable hospitality experiences by warmly welcoming guests and ensuring their needs are met throughout their visit.

This role requires strong customer service skills and a passion for hospitality. If you're prepared to thrive in a dynamic environment and develop your career, we want to meet you!

Qualifications

• 1-3+ years of customer service experience.
• Must obtain valid local and/or state Food Handler and Alcohol Server/Seller permits.
• Ability to stand and walk for long periods.

Responsibilities

• Greet guests enthusiastically as they enter the restaurant.
• Manage reservations and wait lists to meet guest needs.
• Assist with takeout orders ensuring accuracy and timeliness.

Skills

Customer service experience

Hospitality passion

Problem-solving skills

Communication skills

Job description

Workstream is hiring a Lead Host in Miami, Florida. As a crucial member of the Guest Services Team, you will create unforgettable hospitality experiences by warmly welcoming guests and ensuring their needs are met throughout their visit.

This role requires strong customer service skills and a passion for hospitality. If you're prepared to thrive in a dynamic environment and develop your career, we want to meet you!