Guest Experience Host — Flexible Hours

Maple Hospitality Group; Torch of Friendship (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Maple Hospitality Group in Miami, FL is seeking a friendly host to manage reservations on OpenTable, greet guests upon arrival, and guide them to their tables with grace. You will maintain waitlists, designate seating, and uphold a polished, professional appearance in a clean uniform.

This role requires flexibility to work days, nights, weekends and holidays, strong time management, and a guest-first mindset to handle busy periods, VIPs, and evolving dining needs.

Qualifications

• Ability to use reservation systems and manage guest flow.
• Professional, articulate, friendly, and punctual demeanor.
• Drive to provide exceptional service and willingness to accommodate guests.
• Flexibility to work days, nights, weekends, and holidays.
• Confident in personal style and appearance; able to work at a rapid pace.

Responsibilities

• Manage reservations on OpenTable.
• Greet guests upon arrival and thank them for dining.
• Manage waiting guests and designate table assignments.
• Exhibit excellent service attitude and accommodate guests.
• Be flexible to changing needs of the restaurant and guests.
• Maintain professionalism and use critical thinking with guests.

Skills

reservation systems

professional demeanor

friendly and punctual

flexible hours

appearance and presentation

time management

communication and delegation

handling fast pace

Job description

Maple Hospitality Group in Miami, FL is seeking a friendly host to manage reservations on OpenTable, greet guests upon arrival, and guide them to their tables with grace. You will maintain waitlists, designate seating, and uphold a polished, professional appearance in a clean uniform.

This role requires flexibility to work days, nights, weekends and holidays, strong time management, and a guest-first mindset to handle busy periods, VIPs, and evolving dining needs.