MHE Dispatch & Admin Coordinator

LGSTX Services; Wilmington (OH); Presencial; USD 42.000 - 60.000; Jornada completa

Descripción de la vacante

LGS MHE CALL CTR ADMIN RE in Wilmington, OH is seeking a full-time dispatcher to coordinate installation, service, and repair of powered conveyor systems and related equipment. You will review work orders, determine urgency, and dispatch technicians to job sites.

The role requires a high school diploma or GED, 1–3 years of related experience, strong communication skills, attention to detail, and basic Microsoft Office; familiarity with work order management software is a plus.

Formación

• High school diploma or GED; 1–3 years related experience and/or training; or equivalent combination of education and experience.
• Requires excellent communications and customer services skills.
• Must be detail oriented.
• Basic knowledge of Microsoft Office.
• The ability to learn relevant work order management software.

Responsabilidades

• Reviews work orders from departments or complaints from customers and records type and scope of service to be performed.
• Determines and schedules orders according to urgency.
• Receives check in calls from service technicians by telephone, or in person.
• Informs technicians of type and location of work to be performed and dispatches technicians to jobsite.
• Accurate recording of repairs, installation, removal of equipment and tech notes required on each job.
• Professionally communicates to both the customer and client to ensure job completed timely.
• Other duties as assigned.

Conocimientos

Customer service

Dispatch

Microsoft Office

Data entry

Educación

High School Diploma/GED

Herramientas

Work order software

Descripción del empleo

LGS MHE CALL CTR ADMIN RE in Wilmington, OH is seeking a full-time dispatcher to coordinate installation, service, and repair of powered conveyor systems and related equipment. You will review work orders, determine urgency, and dispatch technicians to job sites.

The role requires a high school diploma or GED, 1–3 years of related experience, strong communication skills, attention to detail, and basic Microsoft Office; familiarity with work order management software is a plus.