Metadata Coordinator: Gracenote & Content Operations

A&E Television Networks, LLC; Stamford (CT); Hybrid; USD 34,000 - 49,000; Full time

Benefits offered by this job

Hybrid work model

Equal employment opportunity employer

Job summary

A+E Global Media is seeking a Metadata Coordinator to oversee verification and reconciliation of program metadata with Gracenote. You will manage Airtable references, validate episode sequencing, and track issues via Zendesk, partnering with Technology and Metadata Operations teams to improve workflows.

Ideal candidates bring 2–3 years in metadata publishing, strong attention to detail, and experience with XML metadata and delivery protocols.

Qualifications

• BA/BS degree preferred or equivalent experience.
• 2-3 years metadata publishing experience preferred.
• Gracenote experience a plus.
• Experience with entertainment metadata preferred.
• Detail-oriented with strong organizational and communication skills.
• Experience with XML metadata and video encoding is a plus.
• Experience with digital delivery protocols (FTP, SFTP, Aspera).
• Experience with Zendesk and Airtable.

Responsibilities

• Verify and reconcile program and episode metadata with Gracenote.
• Maintain Airtable base to cross-reference IDs and titles.
• Validate episode sequencing and coordinate corrections.
• Open and track Zendesk tickets for discrepancies.
• Lead Gracenote meetings and relay status updates.
• Collaborate with Metadata Operations, Content Operations and Tech.
• Document procedures and provide status reports.

Skills

Attention to detail

Communication skills

Time management

Zendesk experience

Airtable

XML metadata

FTP/SFTP/Aspera

Gracenote knowledge

Cross-functional collaboration

Education

BA/BS degree or equivalent experience

Tools

Zendesk

Airtable

Gracenote

XML metadata

FTP/SFTP/Aspera

Job description

A+E Global Media is seeking a Metadata Coordinator to oversee verification and reconciliation of program metadata with Gracenote. You will manage Airtable references, validate episode sequencing, and track issues via Zendesk, partnering with Technology and Metadata Operations teams to improve workflows.

Ideal candidates bring 2–3 years in metadata publishing, strong attention to detail, and experience with XML metadata and delivery protocols.