Gracenote Metadata Verification Specialist

A+E Global Media; Stamford (CT); Hybrid; USD 36,000 - 47,000; Full time

Job summary

A+E Global Media is seeking a Metadata Coordinator for Gracenote metadata verification on a temporary basis. You will oversee verification, reconciliation, and accuracy of program metadata, acting as the primary contact for Gracenote issues and coordinating with internal teams.

You will manage Airtable references, track discrepancies, and drive process improvements in verification workflows to reduce manual effort and improve data quality.

Qualifications

• BA/BS degree or equivalent experience is preferred.
• 2–3 years in metadata publishing is preferred; Gracenote experience a plus.
• Experience with entertainment, media, television, or digital content metadata preferred.
• Must be detail-oriented with exceptional organizational, time management and communication skills.
• Proactive work ethic with accuracy-focused workflow discipline.
• Experience with metadata best practices and taxonomy is a plus.
• Experience with XML metadata and video encoding technologies is a plus.
• Experience with digital delivery protocols and technologies (FTP, SFTP, Aspera) is a plus.
• Experience with Zendesk as a ticketing system and Airtable or similar tools is a plus.

Responsibilities

• Verify and reconcile program and episode metadata against Gracenote; ensure IDs, titles, and sequencing are accurate.
• Maintain and manage the Gracenote verification Airtable base for cross-referencing identifiers and status.
• Review episode sequencing, identify mismatches, and coordinate corrections with teams.
• Open, document, and track Zendesk tickets for metadata discrepancies and resolutions.
• Lead Gracenote meetings; communicate issues and coordinate follow-ups with representatives.
• Collaborate with Metadata Operations, Content Operations, Technology, and internal stakeholders to resolve discrepancies.
• Document verification procedures, escalation paths, and workflow requirements; report status as needed.

Skills

Detail-oriented

Organizational skills

Time management

Communication skills

Proactive work ethic

Cross-functional collaboration

Own partner-facing workflows

Education

BA/BS Degree preferred or equivalent experience

Tools

Airtable

Zendesk

XML metadata

Job description

A+E Global Media is seeking a Metadata Coordinator for Gracenote metadata verification on a temporary basis. You will oversee verification, reconciliation, and accuracy of program metadata, acting as the primary contact for Gracenote issues and coordinating with internal teams.

You will manage Airtable references, track discrepancies, and drive process improvements in verification workflows to reduce manual effort and improve data quality.