Meta Display Field Technician — Install, Repair & Refresh

Channel Partners; Springfield Township (Delaware County); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Competitive weekly pay

Health and wellness benefits

Paid time off and holidays

401(k) with employer matching

Paid training, drive time, and mileage

Employee discounts

Referral bonus

Flexible spending accounts

Career growth opportunities

Job summary

Channel Partners is seeking a Dedicated Meta Field Technician to service a territory of retail displays. You will perform installations, refreshes, and ongoing merchandising, while maintaining planogram compliance and strong store relationships.

The role is full-time, Monday–Friday starting at 8:00 a.m., with occasional weekend work and travel as required. Benefits include health, PTO, a 401(k) and paid training.

Qualifications

• High school diploma or equivalent required.
• Experience with display installations, merchandising, and planogram execution preferred.
• Comfortable using basic hand tools to maintain displays.
• Experience diagnosing and resolving physical display issues, including lighting components, fixtures, and non-functioning buttons.
• Experience identifying and resolving basic electronic and connectivity issues, including cabling, power, and component integration.

Responsibilities

• Execute scheduled service visits across an assigned route of retail locations, adhering to established schedules and program requirements.
• Consistently complete assigned work according to established schedules and minimize unnecessary rescheduling.
• Diagnose and resolve technical issues to maintain full functionality and performance of assigned displays.
• Execute installations, display builds, and refreshes, including fixturing, cabling, media players, and security components.
• Manage and complete ad-hoc service requests within 48–72-hour SLAs, where required.
• Ensure full compliance with planograms (POG), brand standards, and display requirements across all locations.
• Identify root causes of recurring issues and help implement lasting solutions.
• Accurately document and report all service activity, outcomes, and insights on time.
• Perform merchandising tasks including inventory replenishment, POP placement, and pricing/fact tag execution.
• Manage and reconcile trunk stock inventory, ensuring appropriate replacement parts are available to support efficient service delivery and first-time fix success.
• Build and maintain strong working relationships with in-store personnel.
• Participate in team calls, client interactions as required, and field ride-alongs to support program success.
• Complete administrative tasks with accuracy and timeliness, including scheduling and same-day reporting.
• Adapt to evolving business needs and take on additional responsibilities as assigned.
• Maintain compliance with all company safety policies, required training, certifications, and professional standards.

Skills

Display installations

Planogram execution

Merchandising

Hardware troubleshooting

Electrical basics

Communication

Route management

Tool handling

Education

High school diploma or equivalent

Tools

Basic toolkit

Job description

Channel Partners is seeking a Dedicated Meta Field Technician to service a territory of retail displays. You will perform installations, refreshes, and ongoing merchandising, while maintaining planogram compliance and strong store relationships.

The role is full-time, Monday–Friday starting at 8:00 a.m., with occasional weekend work and travel as required. Benefits include health, PTO, a 401(k) and paid training.