Merchant Services Account Manager - Remote/Hybrid Ops Lead

Huntington; Hagerstown (MD); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

Huntington National Bank seeks a detail-oriented Merchant Services Account Manager to support commercial and large account relationships. You will manage daily operational tasks, onboard new merchants, and work with the Relationship Manager to ensure accurate processing and timely client service.

The role emphasizes cross-functional coordination, data accuracy, and proactive retention efforts in a fast-paced environment.

Qualifications

• Bachelor’s degree required.
• 10+ years in merchant services, payments, or client support.
• Strong experience with CRM systems and reporting tools.

Responsibilities

• Oversee day-to-day merchant services operations for commercial/large accounts.
• Collaborate with Relationship Manager to support strategic initiatives.
• Onboard new merchants and maintain accurate documentation and configurations.
• Prepare account reports and performance data for reviews.

Skills

Merchant services

CRM systems

Microsoft Office

Client support

Education

Bachelor’s Degree

Tools

Microsoft Office

CRM software

Job description

Huntington National Bank seeks a detail-oriented Merchant Services Account Manager to support commercial and large account relationships. You will manage daily operational tasks, onboard new merchants, and work with the Relationship Manager to ensure accurate processing and timely client service.

The role emphasizes cross-functional coordination, data accuracy, and proactive retention efforts in a fast-paced environment.