Merchant Services Account Executive

Mascoma Bank; Vermont; On-site; USD 65,000 - 95,000; Full time

Job summary

Mascoma Bank in Vermont seeks a Merchant Services Sales & Relationship Manager to drive merchant services opportunities, advise on payment solutions, and build lasting client relationships. You will partner with Treasury Officers, lenders, and branch teams to identify cross-selling opportunities and meet sales targets.

Responsibilities include onboarding, training, and ongoing support, ensuring compliance with PCI-DSS standards and bank policies, and maintaining accurate records in

Qualifications

• Minimum 2–5 years in sales, banking, merchant services, or business development.
• Experience with small business/commercial customers preferred.
• Strong understanding of merchant services, payment processing, POS systems, card networks, and electronic payment solutions.
• Excellent sales and relationship-building abilities.
• Strong verbal, written, and presentation communication skills.

Responsibilities

• Prospect new merchant services opportunities through referrals, networking, branch partnerships, and business development.
• Conduct discovery and recommend merchant processing solutions (credit card processing, POS, e-commerce, mobile payments, ACH).
• Develop and maintain relationships with business customers and prospects.
• Meet or exceed sales goals for merchant services products and fee income.
• Partner with Treasury Officers, Commercial lenders, Branch Managers, and retail banking teams for cross-selling.
• Prepare pricing proposals, presentations, and sales agreements.
• Stay informed of merchant services trends and competitive offerings.

Skills

Sales & business development

Relationship building

Negotiation

Presentation skills

Client onboarding

Tools

Salesforce CRM

Job description

Mascoma Bank in Vermont seeks a Merchant Services Sales & Relationship Manager to drive merchant services opportunities, advise on payment solutions, and build lasting client relationships. You will partner with Treasury Officers, lenders, and branch teams to identify cross-selling opportunities and meet sales targets.

Responsibilities include onboarding, training, and ongoing support, ensuring compliance with PCI-DSS standards and bank policies, and maintaining accurate records in