Merchant Services Support Specialist

Union Bank of VT/ NH; Morristown (VT); On-site; USD 60,174,000 - 68,770,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

401K match

Paid time off

Holidays

Job summary

Union Bank of VT/ NH in Morristown, VT is seeking a full-time Customer Service Associate in our Merchant Services department to assist merchant clients with all levels of support.

Prior banking experience is helpful but not required; we will train the right candidate. The ideal candidate is technologically adept, delivers outstanding customer service, and has a continuous desire to learn.

Qualifications

• Mathematical aptitude is required.
• Strong customer service orientation preferred.
• Willingness to learn and adapt to banking regulations.

Responsibilities

• Provide support to merchant clients across levels in Merchant Services.
• Assist customers with inquiries, troubleshooting, and account-related requests.

Skills

Mathematical aptitude

Tech savviness

Customer service

Job description

Union Bank of VT/ NH in Morristown, VT is seeking a full-time Customer Service Associate in our Merchant Services department to assist merchant clients with all levels of support.

Prior banking experience is helpful but not required; we will train the right candidate. The ideal candidate is technologically adept, delivers outstanding customer service, and has a continuous desire to learn.