Remote Merchant Services Advisor (NH & VT)

Mascoma Bank; Hartford (VT); Remote; USD 33,000 - 39,000; Full time

Job summary

Mascoma Bank is seeking a Merchant Services Representative to develop, grow, and support payment processing relationships for business customers. This role blends sales, relationship management, and customer service to deliver efficient, secure electronic payment solutions.

The position is remote for Vermont and New Hampshire, with occasional travel to branches. You will collaborate with treasury officers, lenders, and store managers to meet sales goals and deliver excellent onboarding and

Qualifications

• 2–5 years in sales, banking, merchant services, payment processing, or business development preferred.
• Experience with small business and commercial customers preferred.
• Strong knowledge of merchant services, payment processing, POS systems, card networks, and electronic payment solutions.
• Excellent sales and relationship-building abilities.
• Ability to work independently and in a team.

Responsibilities

• Prospect new merchant services opportunities through referrals, networking, branch partnerships, and business development activities.
• Conduct discovery and recommend merchant processing solutions, including credit card processing, POS systems, e-commerce solutions, mobile payments, and ACH services.
• Develop and maintain strong relationships with business customers and prospects.
• Meet or exceed sales goals for merchant services products and fee income.
• Partner with Treasury Officers, Commercial lenders, Branch Managers, and retail banking teams to identify cross-selling opportunities.
• Prepare pricing proposals, presentations, and sales agreements.
• Stay informed of merchant services trends, payment technologies, and competitive offerings.

Skills

Sales experience

Banking knowledge

Merchant services

Relationship building

Communication skills

Organization

Independent & team work

Tools

Salesforce

Job description

Mascoma Bank is seeking a Merchant Services Representative to develop, grow, and support payment processing relationships for business customers. This role blends sales, relationship management, and customer service to deliver efficient, secure electronic payment solutions.

The position is remote for Vermont and New Hampshire, with occasional travel to branches. You will collaborate with treasury officers, lenders, and store managers to meet sales goals and deliver excellent onboarding and