Merchant Onboarding & Payment Risk Specialist

e.biT Consulting; Costa Mesa (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

e.biT Consulting is seeking a Payment Processing and Merchant Onboarding Specialist to support onboarding and underwriting for new merchants. The role focuses on collecting documentation, evaluating risk, and liaising with banking partners to ensure smooth onboarding.

The ideal candidate demonstrates strong organizational skills, clear communication, and discretion with sensitive financial data, while quickly learning payment platforms and onboarding tools.

Qualifications

• Experience in payment processing, merchant services, or fintech operations.
• Familiarity with underwriting concepts (risk assessment, financial statement review, credit/business verification).
• Knowledge of KYC/KYB, BSA/AML basics, and NACHA rules is a plus.
• Comfort working with banking partners/sponsor banks on account issues, exceptions, and reporting.

Responsibilities

• Review and collect client documentation (business licenses, financial statements, ownership info).
• Manage a multi-step onboarding pipeline and keep client files moving without dropping details.
• Evaluate risk (industry type, transaction history) as part of underwriting new merchants.
• Maintain clear written and verbal communication for client-facing support and bank correspondence.

Skills

Attention to detail

Onboarding pipeline management

Risk assessment

Communication skills

Organization

Self-starter

Client communications

Tools

CRM

DocuSign

Excel

Job description

e.biT Consulting is seeking a Payment Processing and Merchant Onboarding Specialist to support onboarding and underwriting for new merchants. The role focuses on collecting documentation, evaluating risk, and liaising with banking partners to ensure smooth onboarding.

The ideal candidate demonstrates strong organizational skills, clear communication, and discretion with sensitive financial data, while quickly learning payment platforms and onboarding tools.