Merchant Onboarding Specialist — Fast-Track Live Launch

Alternative Horizons Group; West Palm Beach (FL); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

10 days PTO and sick leave

Birthday off

17 company holidays per year

3 weeks paid maternity/paternity leave

Health insurance stipend

401(k) with company match

Job summary

A dynamic payment processing company in West Palm Beach is seeking a Merchant Onboarding Specialist. In this pivotal role, you'll oversee the onboarding process, ensuring smooth transitions from client commitment to transaction approval. You'll conduct onboarding calls, manage documentation, and liaise effectively with merchants. Key qualities include problem-solving skills and attention to detail. The position offers competitive salary, growth opportunities, and a collaborative environment aimed at fostering success for both the team and clients.

Qualifications

• Strong problem-solving ability and desire to tackle challenges.
• Excellent attention to detail is essential for application accuracy.
• Ability to learn and adapt quickly to new processes.

Responsibilities

• Own the onboarding process from merchant commitment to approval.
• Run live onboarding calls and prepare necessary documentation.
• Manage and submit applications to processor partners.

Skills

Problem-solving

Attention to detail

Fast learner

Effective communication

Tools

Onboarding Hub

IRIS CRM

PandaDoc

GHL pipeline

Job description

A dynamic payment processing company in West Palm Beach is seeking a Merchant Onboarding Specialist. In this pivotal role, you'll oversee the onboarding process, ensuring smooth transitions from client commitment to transaction approval. You'll conduct onboarding calls, manage documentation, and liaise effectively with merchants. Key qualities include problem-solving skills and attention to detail. The position offers competitive salary, growth opportunities, and a collaborative environment aimed at fostering success for both the team and clients.