Merchant Services Specialist - Onboarding & Payments

Aliaswire, Inc.; Burlington (MA); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision, life & disability insurance

401(k) plan

Health Savings Accounts

Unlimited PTO

Incentive stock option plan

Job summary

Aliaswire, Inc. is seeking a Merchant Services Specialist to manage operational activities related to merchant services and support. The role involves onboarding, account maintenance, and ongoing support for merchants.

Ideal candidates will have over 2 years of experience managing merchant services, strong problem-solving skills, and a background in the payments or Fintech industry. The position offers hybrid work options, competitive benefits including medical insurance and unlimited PTO.

Qualifications

• 2+ years managing merchant services operations.
• Deep experience with merchant underwriting and onboarding.
• 5+ years experience in payment systems/Fintech industry.

Responsibilities

• Manage merchant services onboarding operations.
• Oversee ongoing maintenance of merchant accounts.
• Assist with risk monitoring and compliance reporting.
• Provide ongoing support to resolve merchant issues.

Skills

Merchant services operations management

Underwriting and onboarding

Customer service

Problem-solving

Strong writing and presentation skills

Education

Relevant education and/or certifications

Job description

Aliaswire, Inc. is seeking a Merchant Services Specialist to manage operational activities related to merchant services and support. The role involves onboarding, account maintenance, and ongoing support for merchants.

Ideal candidates will have over 2 years of experience managing merchant services, strong problem-solving skills, and a background in the payments or Fintech industry. The position offers hybrid work options, competitive benefits including medical insurance and unlimited PTO.