Merchant Growth Relationship Manager

Portlandchristian; Springfield (MO); On-site; CAD 76,000 - 103,000; Full time

Job summary

Portlandchristian is seeking a Relationship Manager / Sales Rep in Springfield, MO to grow revenue and merchant base by building long-term relationships with referral sources and merchants.

The role focuses on expanding from existing customers and new prospects, selling merchant accounts, identifying needs, demonstrating products, and maintaining post-sale satisfaction while reporting on sales activities.

Responsibilities

• Builds and maintains a network of bank partners from which to identify new sales leads.
• Sell new merchant accounts, whether self-sourced or referred by referral sources.
• Communicates with customers and leads to identify and understand their product or service needs;identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Reviews and utilizes reports regarding sales activities including calls, sales, lost business, and any customer or vendor relationship issues.
• Performs other duties as assigned.

Job description

Portlandchristian is seeking a Relationship Manager / Sales Rep in Springfield, MO to grow revenue and merchant base by building long-term relationships with referral sources and merchants.

The role focuses on expanding from existing customers and new prospects, selling merchant accounts, identifying needs, demonstrating products, and maintaining post-sale satisfaction while reporting on sales activities.