Merchant Growth & Relationship Manager

Portlandchristian; Johnson City (TN); On-site; USD 48,000 - 62,000; Full time

Job summary

Portlandchristian is seeking a Sales Professional in Johnson City, TN to grow revenue by acquiring and servicing merchants within an assigned territory. The Relationship Manager / Sales Rep will build long-term relationships, primarily with referral sources and associated merchants.

You will identify new sales leads through a network of bank partners, sell merchant accounts, and communicate product needs. The role emphasizes customer satisfaction and ongoing relationship management, with growth

Responsibilities

• Builds and maintains a network of bank partners from which to identify new sales leads.
• Sell new merchant accounts, whether self-sourced or referred by referral sources.
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Reviews and utilizes reports regarding sales activities including calls, sales, lost business, and any customer or vendor relationship issues.
• Performs other duties as assigned.

Skills

Sales

Relationship building

Communication

Job description

Portlandchristian is seeking a Sales Professional in Johnson City, TN to grow revenue by acquiring and servicing merchants within an assigned territory. The Relationship Manager / Sales Rep will build long-term relationships, primarily with referral sources and associated merchants.

You will identify new sales leads through a network of bank partners, sell merchant accounts, and communicate product needs. The role emphasizes customer satisfaction and ongoing relationship management, with growth