Merchant Growth & Relationship Manager

Portlandchristian; Fayetteville (AR); On-site; USD 42,000 - 70,000; Full time

Job summary

Portlandchristian in Fayetteville, AR is seeking a Sales Professional to grow revenue by acquiring merchants and strengthening relationships with referral sources. The Relationship Manager will target new prospects and existing customers, using consultative selling to identify needs and present tailored solutions.

The role emphasizes pipeline development, accurate activity reporting, and collaboration with partners to expand market presence. A strong customer-service mindset is essential.

Qualifications

• Bachelor’s degree preferred in Marketing, Sales, Business, Communication or related field
• Two (2) years of sales experience preferred.

Responsibilities

• Builds and maintains a network of bank partners from which to identify new sales leads.
• Sell new merchant accounts, whether self-sourced or referred by referral sources.
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Reviews and utilizes reports regarding sales activities including calls, sales, lost business, and any customer or vendor relationship issues.
• Performs other duties as assigned.

Job description

Portlandchristian in Fayetteville, AR is seeking a Sales Professional to grow revenue by acquiring merchants and strengthening relationships with referral sources. The Relationship Manager will target new prospects and existing customers, using consultative selling to identify needs and present tailored solutions.

The role emphasizes pipeline development, accurate activity reporting, and collaboration with partners to expand market presence. A strong customer-service mindset is essential.