Merchant Growth & Relationship Manager

Portlandchristian; Maryland; On-site; USD 60,000 - 90,000; Full time

Job summary

Portlandchristian in Baltimore, MD is seeking a Sales Professional to grow revenue and the merchant base across Baltimore and Germantown through proactive sales and strong relationship-building with referral sources.

The role targets growth from existing customers and new prospects, including building a network of bank partners, selling merchant accounts, and presenting tailored solutions to meet client needs. Strong communication and relationship management are essential.

Qualifications

• Bachelor’s degree preferred in Marketing, Sales, Business, Communication or related field.
• Two (2) years of sales experience preferred.
• Excellent interpersonal and customer service skills.
• Excellent sales and negotiation skills.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite and/or related software.

Responsibilities

• Builds and maintains a network of bank partners from which to identify new sales leads.
• Sell new merchant accounts, whether self-sourced or referred by referral sources.
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Reviews and utilizes reports regarding sales activities including calls, sales, lost business, and any customer or vendor relationship issues.
• Performs other duties as assigned.

Skills

Interpersonal skills

Sales

Negotiation

Analytical thinking

Problem solving

Education

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Job description

Portlandchristian in Baltimore, MD is seeking a Sales Professional to grow revenue and the merchant base across Baltimore and Germantown through proactive sales and strong relationship-building with referral sources.

The role targets growth from existing customers and new prospects, including building a network of bank partners, selling merchant accounts, and presenting tailored solutions to meet client needs. Strong communication and relationship management are essential.