Merchant Growth & Relationship Manager

Portlandchristian; Delta City (MS); On-site; USD 45,000 - 65,000; Full time

Job summary

Portlandchristian in Delta City, MS is seeking a Relationship Manager / Sales Rep to grow revenue by acquiring and supporting merchant partners through proactive sales and relationship building. You will target existing customers and new prospects, leveraging networks to drive merchant accounts and referrals.

The role emphasizes identifying customer needs, demonstrating value, maintaining ongoing communication, and solving issues post-sale to ensure satisfaction and retention.

Responsibilities

• Builds and maintains a network of bank partners from which to identify new sales leads.
• Sell new merchant accounts, whether self-sourced or referred by referral sources.
• Communicates with customers and leads to identify and understand their product or service needs;identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Reviews and utilizes reports regarding sales activities including calls, sales, lost business, and any customer or vendor relationship issues.
• Performs other duties as assigned.

Job description

Portlandchristian in Delta City, MS is seeking a Relationship Manager / Sales Rep to grow revenue by acquiring and supporting merchant partners through proactive sales and relationship building. You will target existing customers and new prospects, leveraging networks to drive merchant accounts and referrals.

The role emphasizes identifying customer needs, demonstrating value, maintaining ongoing communication, and solving issues post-sale to ensure satisfaction and retention.