Merchant-First Partner Integrations Lead (New Verticals)

Doordashusa; New York (NY); On-site; USD 100,000 - 138,000; Full time

Job summary

DoorDash is seeking a Technical Account Manager for our New Verticals integrations. You will own partner success, translate technical requirements into business solutions, and collaborate with product, engineering, and operations to scale an integrations platform.

You will guide external partners through onboarding, manage relationships, and drive performance improvements based on data insights and merchant feedback, shaping the roadmap with cross-functional teams.

Qualifications

• 3+ years of experience translating technical concepts to business solutions.
• Experience with integrations, APIs and webhooks is preferred.
• Strong collaboration across product, engineering and operations.

Responsibilities

• Be a Subject Matter Expert for DoorDash’s integrated offerings and guide partners through new Integration builds.
• Collaborate closely with Merchants and Integrations partners to ensure a seamless onboarding experience and successful integration onto the DoorDash platform.
• Communicate effectively with both technical and non-technical stakeholders to provide guidance and support.
• Translate complex technical requirements into clear business solutions that align with our partner’s objectives.
• Work on strategic projects based on Merchant needs to uplevel our product offering and contribute to processes and documentation.

Skills

Problem solving

Technical savvy

Relationship building

Analytical

Communication skills

Education

Bachelor’s degree

Tools

APIs

SQL

Job description

DoorDash is seeking a Technical Account Manager for our New Verticals integrations. You will own partner success, translate technical requirements into business solutions, and collaborate with product, engineering, and operations to scale an integrations platform.

You will guide external partners through onboarding, manage relationships, and drive performance improvements based on data insights and merchant feedback, shaping the roadmap with cross-functional teams.