Technical Account Manager, Merchant Integrations Lead

DoorDash; New York (NY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) plan with employer matching

16 weeks of paid parental leave

Wellness benefits

Commuter benefits match

Medical, dental, and vision benefits

Paid time off and sick leave

11 paid holidays

Mental health program

Job summary

DoorDash is hiring a Technical Account Manager in New York, NY, to lead integrations for new products and enhance partner experiences. This role requires a solutions-oriented professional who thrives in ambiguity and has a strong technical background.

The successful candidate will collaborate with product, engineering, and operations teams and provide guidance to merchants on integrating with DoorDash. Candidates must possess excellent communication skills, a Bachelor’s degree, and a knack for technical problem-solving.

Qualifications

• 3+ years of experience translating technical concepts to business solutions.
• Demonstrated technical knowledge of integrations, APIs, and webhooks.
• Proven success in cross-functional engineering and operations teams.

Responsibilities

• Own the success of new integrations across product, engineering, and operations teams.
• Guide partners through new integration builds as a Subject Matter Expert.
• Translate complex technical requirements into business solutions.

Skills

Technical problem-solving

Data analysis

Relationship building

Communication

SQL experience

Education

Bachelor's degree

Tools

APIs

Webhooks

SQL

Job description

DoorDash is hiring a Technical Account Manager in New York, NY, to lead integrations for new products and enhance partner experiences. This role requires a solutions-oriented professional who thrives in ambiguity and has a strong technical background.

The successful candidate will collaborate with product, engineering, and operations teams and provide guidance to merchants on integrating with DoorDash. Candidates must possess excellent communication skills, a Bachelor’s degree, and a knack for technical problem-solving.