Merchandising Lead | Customer-First Retail Leader

Sam's West, Inc.; Provo (UT); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Education benefits

Job summary

Sam's West, Inc. in Provo, UT is seeking candidates to deliver exceptional member service, assist with supervision, and maintain Merchandise presentation on the sales floor. You will help members with purchases and guidance on self-service technology while following company policies.

The role involves stocking, organizing displays, and ensuring safety and compliance. Past retail or customer service experience is preferred, with opportunities for advancement within Walmart/Sam's Club.

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience AND 6 months customer service experience.

Responsibilities

• Provide member service by acknowledging the member and identifying needs and offering guidance.
• Assist with supervision of associates, assign duties, and support training and coaching to ensure service standards.
• Maintain sales floor and merchandise presentation, stock, signage, pricing, and safety procedures.

Skills

Retail experience

Customer service

Job description

Sam's West, Inc. in Provo, UT is seeking candidates to deliver exceptional member service, assist with supervision, and maintain Merchandise presentation on the sales floor. You will help members with purchases and guidance on self-service technology while following company policies.

The role involves stocking, organizing displays, and ensuring safety and compliance. Past retail or customer service experience is preferred, with opportunities for advancement within Walmart/Sam's Club.