Merchandising & Guest Service Associate

Michaels; Chesterfield Charter Township (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee discounts

401(k) with employer match

Job summary

Michaels is seeking a customer-focused team member to assist shoppers, ring up purchases, and support store operations. You will help customers locate items, explain rewards programs, and participate in omni-channel processes like Buy Online Pickup in Store.

This role requires standing for long periods and handling merchandise with care. As a part-time team member, you will support stocking, merchandising, and Store In Stock Optimization while upholding safety and SOP standards.

Qualifications

• Retail or customer service experience preferred.
• Must be at least 16 years old in the U.S.
• Ability to stand for long periods and move inventory.

Responsibilities

• Help customers locate products and provide solutions.
• Operate cash register with accuracy and courtesy.
• Promote Michaels Rewards and Private Label Credit Card enrollments.
• Assist with BOPIS/SFS and stock replenishment.
• Maintain planograms and in-store recovery to keep shelves filled.

Skills

Customer service

Cash handling

Merchandise knowledge

Team player

Tools

POS system

Job description

Michaels is seeking a customer-focused team member to assist shoppers, ring up purchases, and support store operations. You will help customers locate items, explain rewards programs, and participate in omni-channel processes like Buy Online Pickup in Store.

This role requires standing for long periods and handling merchandise with care. As a part-time team member, you will support stocking, merchandising, and Store In Stock Optimization while upholding safety and SOP standards.