Merchandising Coordinator - Global Ops & Client Care

LF Sourcing (Millwork); Chicago (IL); On-site; USD 28,000 - 40,000; Full time

Job summary

LF Sourcing (Millwork) in Chicago seeks an Associate Merchandiser for our Miles Hard Goods Division to support customer relationships and ensure seamless order execution from placement to delivery.

This role requires a proactive, detail-oriented individual who can manage multiple tasks, communicate effectively with cross-functional teams and customers, and help drive the division’s success through excellent service and execution.

Qualifications

• 1–2 years in merchandising, sales support, or related customer-facing role.
• Strong organizational, time-management, and problem-solving skills.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Detail-oriented with excellent written and verbal communication skills.
• Self-motivated with a collaborative mindset.
• Ability to travel domestically and internationally 1–3 times per year, as needed.
• Bachelor's degree in Fashion Merchandising, Fashion Design, Business, Marketing, or related field, or equivalent work experience.
• Proficiency in Microsoft Office Suite, especially Excel and Outlook.
• Must be legally authorized to work in the United States without current or future employer sponsorship.

Responsibilities

• Support day-to-day merchandising operations, including order entry, tracking, and communication with customers and overseas teams.
• Maintain accurate and timely records of purchase orders, production schedules, and customer requirements.
• Partner with the Miles team to ensure orders are delivered on time and in line with quality and compliance standards.
• Manage artwork timelines and coordinate commercial packaging requirements with overseas offices and customers.
• Assist in preparing product specifications, pricing forms, and supporting the tender process.
• Coordinate the distribution, approval, and tracking of product samples between factories and customers.
• Provide consistent, high-level customer service and maintain strong client relationships through clear communication and follow-up.

Skills

Organization

Time management

Problem solving

Written communication

Verbal communication

Self-motivated

Collaboration

Travel willingness

Education

Bachelor's degree or equivalent

Tools

Excel

Outlook

Job description

LF Sourcing (Millwork) in Chicago seeks an Associate Merchandiser for our Miles Hard Goods Division to support customer relationships and ensure seamless order execution from placement to delivery.

This role requires a proactive, detail-oriented individual who can manage multiple tasks, communicate effectively with cross-functional teams and customers, and help drive the division’s success through excellent service and execution.