Merchandise Operations Coordinator

Crate & Barrel; Northbrook (IL); Hybrid; USD 52,000 - 64,000; Full time

Job summary

Crate & Barrel in Northbrook, IL seeks a Merchandise Operations Coordinator to drive sales growth by ensuring accurate item and PO data. This on-site role (Mon-Thurs in-office, Fri remote) focuses on SKUs, PO creation, vendor communication, and data integrity to support reporting.

You will collaborate with Planning and IT to standardize processes, meet ship dates, and maintain data quality, delivering reliable insights for merchandising decisions.

Qualifications

• 1+ years merchandising experience or equivalent.
• Proficiency in Business Objects, Excel, Access and Google Workspace.
• Ability to ensure timely processing of SKU requests and meet SLA expectations.
• Attention to detail while maintaining efficiency.

Responsibilities

• Execute SKU setup and maintenance for a category of products, including product development samples, photo samples, and production SKUs.
• Create vendor purchase orders and manage all order-related vendor communication.
• Own vendor collaboration for purchase order changes, including timely communication with Planning teams to meet ship dates and inventory needs.
• Prioritize, analyze, and execute SKU and PO creation as assigned and communicated by cross-functional teams.
• Timely management of data integrity to support and enable accurate sales tracking and reporting.
• Standardize processes and data elements.
• Facilitate and troubleshoot data integrity issues and manage escalation to business and IT stakeholders.

Skills

Attention to detail

Strong written and oral communication

Customer focus

Curiosity and quick learner

Education

1+ years merchandising experience or equivalent

Tools

Business Objects

Excel

Access

Google Workspace

Job description

The Merchandise Operations Coordinator maximizes company sales growth and profitability by creating efficiencies in the organization through accurate and timely management of item and purchase order data.

This is an on-site position (Monday through Thursday) based out of our Northbrook, IL offices with the flexibility to work remotely on Fridays.

A day in the life as a Merchandise Operations Coordinator...

• Execute SKU setup and maintenance for a category of products, including product development samples, photo samples, and production SKUs
• Create vendor purchase orders and manage all order-related vendor communication
• Own vendor collaboration for purchase order changes, including timely communication with Planning teams to meet ship dates and inventory needs
• Prioritize, analyze, and execute SKU and PO creation as assigned and communicated by cross-functional teams
• Timely management of data integrity to support and enable accurate sales tracking and reporting
• Standardize processes and data elements
• Facilitate and troubleshoot data integrity issues and manage escalation to business and IT stakeholders

What You’ll Bring To The Table…

• Ability to ensure timely processing of SKU requests and meet SLA expectations
• Attention to detail while maintaining efficiency
• Proactive identification of data issues and proposal of solutions
• Strong written and oral communication skills
• Strong customer focus, with the ability to provide a high level of service, support and follow-through to internal and external stakeholders
• Curiosity and the ability to learn new systems and processes

We’d love to hear from you if you have…

• 1+ years of merchandising experience or equivalent
• Proficiency in Business Objects, Excel, Access, and Google Workspace