Merchandiser & Customer Experience Specialist

Total Wine & More; Sanford (NC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans

401(k) participation

HSA/FSA

Disability & life insurance

Parental leave

Pet insurance

Tuition assistance

Career development

Consumer classes

Job summary

Total Wine & More is seeking a Merchandiser to maximize product inventory, support online operations, and assist with in-store and curbside pickup and delivery services.

You will greet customers, build relationships, participate in wine, spirits, and beer training, and stay current on advertisements and loyalty programs while keeping the store safe, compliant, and welcoming. The role may involve flexible hours, including evenings and weekends, and occasional deliveries.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience, retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule, including evenings and weekends.

Responsibilities

• Maximize product inventory, process freight, stock merchandise, build displays and end caps.
• Support online business operations including orders, in-store and curbside pickup, and deliveries if assigned.
• Greet customers, engage to build relationships, and inform about products and services.
• Maintain knowledge of ads, promotions, and loyalty programs.
• Maintain store safety, cleanliness, and compliance with laws related to alcohol sales.

Skills

POS familiarity

Inventory software

Flexible schedule

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More is seeking a Merchandiser to maximize product inventory, support online operations, and assist with in-store and curbside pickup and delivery services.

You will greet customers, build relationships, participate in wine, spirits, and beer training, and stay current on advertisements and loyalty programs while keeping the store safe, compliant, and welcoming. The role may involve flexible hours, including evenings and weekends, and occasional deliveries.