Merchandise Processing Supervisor - Retail Ops Lead

Grkroccenter; Des Moines (IA); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employer-paid life and AD&D insurance

403(b) retirement plan

Paid vacation and holidays

Flexible spending accounts

Employee discount

Pension plan for eligible employees

Job summary

The Salvation Army Thrift Store in Des Moines, IA is seeking a dedicated Operations Associate to oversee the production process and team performance in support of selling donated goods. You will focus on meeting production and sales goals, ensure quality control, and maintain efficient workflows to deliver an exceptional shopping experience for customers.

You'll train new team members, supervise daily tasks, monitor quality, and report production metrics.

Qualifications

• Must be able to follow directions and work under supervision.
• Basic computer skills including payroll systems.
• Strong reliability and ability to train others.
• Basic math skills and attention to detail.

Responsibilities

• Direct and complete daily production tasks and maintain workspace.
• Train new team members on production expectations and processes.
• Conduct quality control inspections to ensure top-quality products.
• Track production metrics and report at scheduled intervals.
• Support acquisition, production, and sales goal attainment strategies.
• Manage product rotation and inventory control processes.

Skills

Follow directions

Basic computer skills

Team supervision

Commitment to service

Education

High School Diploma or GED

Job description

The Salvation Army Thrift Store in Des Moines, IA is seeking a dedicated Operations Associate to oversee the production process and team performance in support of selling donated goods. You will focus on meeting production and sales goals, ensure quality control, and maintain efficient workflows to deliver an exceptional shopping experience for customers.

You'll train new team members, supervise daily tasks, monitor quality, and report production metrics.