Thrift Store Lead: Retail Ops & Customer Experience

Grkroccenter; Des Moines (IA); Hybrid; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance (Basic & Voluntary)

Pension & 403(b)

Sick Days (12)

Vacation Days (10)

Paid Holidays (8)

Employee Discount

Job summary

The Salvation Army Thrift Store in Des Moines, IA is seeking a dedicated Lead Store Sales Associate to support our store management team. Your work helps turn donations into funding for community programs, while delivering friendly, professional customer service and ensuring efficient daily operations.

You will open/close the store, handle banking, manage product rotation and inventory turnover, assist with training and supervision in the absence of managers, and help maintain displays and floor

Qualifications

• High school graduate or equivalent required.
• Basic computer skills including POS system and payroll program.
• Proficient cash handling with accurate change-giving abilities.

Responsibilities

• Lead the store operations in sales and merchandise acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Meet product acquisition, production and sales goals.
• Manage product rotation and inventory turnover.
• Provide direction to staff in absence of management.
• Document and report concerns in behavior or attitude.

Skills

English communication

POS system proficiency

Payroll program familiarity

Cash handling

Education

High School Graduate or Equivalent

Tools

Point of Sale System

Payroll software

Job description

The Salvation Army Thrift Store in Des Moines, IA is seeking a dedicated Lead Store Sales Associate to support our store management team. Your work helps turn donations into funding for community programs, while delivering friendly, professional customer service and ensuring efficient daily operations.

You will open/close the store, handle banking, manage product rotation and inventory turnover, assist with training and supervision in the absence of managers, and help maintain displays and floor