Community-Driven Merchandise Processing Supervisor

KrocQuincy; Des Moines (IA); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Prescription drug coverage

Dental coverage

Vision coverage

Hearing coverage

Life insurance

AD&D insurance

Long-term disability

Voluntary life

Short-term disability

Enhanced long-term disability

Paid vacation

Sick time

Holidays

Flexible spending accounts

403(b) savings plan

Pension plan

Job summary

The Salvation Army Thrift Store in Des Moines, IA is seeking an Operations Lead to oversee daily production, ensure quality, and drive efficient workflows. You’ll lead a small team, train new staff, perform QC inspections, and monitor production metrics to meet goals.

Responsibilities include inventory control, product rotation, safety compliance, and collaborating with management to deliver a great shopping experience for donors and customers.

Qualifications

• High School Diploma or GED required.
• Experience following and giving direction is required.
• Basic computer proficiency including payroll systems.
• Ability to pass pre-employment drug test and background check.
• Basic math skills.

Responsibilities

• Direct and ensure completion of daily tasks for production team members, including workspace maintenance.
• Train new team members on production expectations and processes.
• Perform quality control inspections to ensure only the best products reach the sales floor.
• Track and report production metrics at scheduled intervals.
• Implement strategies to meet product acquisition, production, and sales goals.
• Manage product rotation and inventory control processes.
• Maintain organized workspaces and prepare for next-day production.
• Support store maintenance and safety protocols.
• Place and coordinate supply orders for processing needs.
• Implement product control procedures to prevent shrinkage.
• Monitor and control property, utility, and supply usage.
• Seek ways to improve donor and shopper experiences.
• Support management in fostering positive understanding of policies and procedures.
• Communicate effectively with store management regarding operations.
• Direct complaints and concerns appropriately to management.

Skills

Following directions

Team leadership

Communication

Basic math

Payroll systems (basic)

Education

High School Diploma or GED

Tools

Payroll systems

Job description

The Salvation Army Thrift Store in Des Moines, IA is seeking an Operations Lead to oversee daily production, ensure quality, and drive efficient workflows. You’ll lead a small team, train new staff, perform QC inspections, and monitor production metrics to meet goals.

Responsibilities include inventory control, product rotation, safety compliance, and collaborating with management to deliver a great shopping experience for donors and customers.