Merchandise Processing Supervisor - Impact-Driven Ops & QC

Mykroc; Des Moines (IA); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health coverage

Life insurance

Long-term disability

Voluntary benefits

Paid time off

Flexible spending accounts

403(b) plan

Pension plan

Job summary

The Salvation Army Thrift Store in Des Moines, IA is seeking a production-oriented team member to oversee daily tasks, supervise the production crew, and ensure quality control across the workflow. You will coordinate training, track metrics, and implement strategies to meet product, production, and sales goals.

You will also manage inventory control, support store maintenance and safety protocols, and help create a positive donor and shopper experience through effective communication with store

Qualifications

• High School Diploma or GED is required.
• Experience following and giving direction is preferred.
• Basic computer proficiency including payroll systems and office software.

Responsibilities

• Direct and ensure completion of daily tasks for production team members, including workspace maintenance.
• Train new team members on production expectations and processes.
• Perform quality control inspections to ensure only the best products reach the sales floor.
• Track and report production metrics at scheduled intervals.
• Implement strategies to meet product acquisition, production, and sales goals.
• Manage product rotation and inventory control processes.
• Maintain organized workspaces and prepare for next-day production.
• Support store maintenance and safety protocols.
• Place and coordinate supply orders for processing needs.
• Implement product control procedures to prevent shrinkage.
• Monitor and control property, utility, and supply usage.
• Seek ways to improve donor and shopper experiences.
• Support management in fostering positive understanding of policies and procedures.
• Communicate effectively with store management regarding operations.
• Direct complaints and concerns appropriately to management.
• Paid training on production expectations and store procedures.

Skills

Leadership

Quality control

Production planning

Training

Team coordination

Education

High School Diploma or GED

Tools

Payroll systems

MS Office

Job description

The Salvation Army Thrift Store in Des Moines, IA is seeking a production-oriented team member to oversee daily tasks, supervise the production crew, and ensure quality control across the workflow. You will coordinate training, track metrics, and implement strategies to meet product, production, and sales goals.

You will also manage inventory control, support store maintenance and safety protocols, and help create a positive donor and shopper experience through effective communication with store