Thrift Store Production & Quality Supervisor

Omaha Kroc; Des Moines (IA); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid vacation

Flexible spending accounts

403(b) retirement plan

Employer-paid life and AD&D insurance

Employee discount

Employee assistance program

Job summary

The Salvation Army Thrift Store in Des Moines is seeking a production supervisor to oversee the production team and drive efficiency from intake to sales floors. You will ensure quality, manage workflows, and support an excellent shopping experience for customers.

You will train new staff, monitor metrics, and implement strategies to meet goals while maintaining inventory control and safety standards. This role offers paid training and a team-focused environment.

Qualifications

• High School Diploma or GED required.
• Experience following and giving direction.
• Basic math skills and payroll systems familiarity.
• Ability to pass pre-employment drug test and background check.

Responsibilities

• Direct daily tasks for production team members and oversee workspace maintenance.
• Train new team members on production expectations and processes.
• Perform quality control inspections to ensure only the best products reach the sales floor.
• Track and report production metrics at scheduled intervals.
• Implement strategies to meet product acquisition, production, and sales goals.
• Manage product rotation and inventory control processes.
• Maintain organized workspaces and prepare for next-day production.
• Support store maintenance and safety protocols.
• Place and coordinate supply orders for processing needs.
• Implement product control procedures to prevent shrinkage.
• Monitor and control property, utility, and supply usage.
• Seek ways to improve donor and shopper experiences.
• Support management in fostering positive understanding of policies and procedures.
• Communicate effectively with store management regarding operations.
• Direct complaints and concerns appropriately to management.
• Paid training on production expectations and store procedures.
• Ongoing coaching and support from store leadership.

Skills

Following directions

Basic math

Payroll systems

Computer proficiency

Background checks

Education

High School Diploma or GED

Job description

The Salvation Army Thrift Store in Des Moines is seeking a production supervisor to oversee the production team and drive efficiency from intake to sales floors. You will ensure quality, manage workflows, and support an excellent shopping experience for customers.

You will train new staff, monitor metrics, and implement strategies to meet goals while maintaining inventory control and safety standards. This role offers paid training and a team-focused environment.