Merchandise Processing Supervisor - Flexible, Impactful Lead

salvarmycareers; Des Moines (IA); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Medical, prescription drug, dental, &

Vision and hearing coverage

Employer-paid basic life and AD&D

Optional voluntary life and disability

Paid vacation, sick time, holidays

Flexible spending accounts

403(b) retirement savings plan

Employer-funded pension plan

Job summary

The Salvation Army Thrift Store in Des Moines, IA is seeking a Merchandise Processing Supervisor to oversee the production process and staff, ensuring quality and timely workflow. You will direct daily tasks, train teammates, and monitor production metrics to meet goals while delivering a great donor and shopper experience.

Responsibilities include supervising the production team, maintaining organized workspaces, coordinating supply orders, and enforcing safety protocols.

Qualifications

• High School Diploma or GED or equivalent.
• Strong English communication and basic math abilities.
• Ability to operate payroll systems and basic computer tasks.

Responsibilities

• Direct and ensure completion of daily tasks for production team members, including workspace maintenance.
• Train new team members on production expectations and processes.
• Perform quality control inspections to ensure only top products reach the sales floor.
• Track and report production metrics at scheduled intervals.
• Implement strategies to meet product acquisition, production, and sales goals.
• Manage product rotation and inventory control processes.
• Maintain organized workspaces and prepare for next-day production.
• Support store maintenance and safety protocols.
• Place and coordinate supply orders for processing needs.
• Implement product control procedures to prevent shrinkage.
• Monitor and control property, utility, and supply usage.
• Seek ways to improve donor and shopper experiences.
• Support management in fostering positive understanding of policies and procedures.
• Communicate effectively with store management regarding operations.
• Direct complaints and concerns appropriately to management.
• Paid training on production expectations and store procedures.
• Ongoing coaching and support from store leadership.
• Opportunity to build retail and customer service skills.

Skills

Strong English communication skills

Basic math skills

Experience following and giving dir e<

Education

High School Diploma or GED

Tools

Payroll systems

Job description

The Salvation Army Thrift Store in Des Moines, IA is seeking a Merchandise Processing Supervisor to oversee the production process and staff, ensuring quality and timely workflow. You will direct daily tasks, train teammates, and monitor production metrics to meet goals while delivering a great donor and shopper experience.

Responsibilities include supervising the production team, maintaining organized workspaces, coordinating supply orders, and enforcing safety protocols.