Merchandise Processing Lead – Impactful Retail Ops

Omaha Kroc; Cedar Falls (IA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

Flexible spending accounts

Retirement plan (403(b))

Paid time off

Holidays

Employee discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store is seeking a production supervisor to oversee daily production tasks, quality control, and team performance in a fast-paced retail environment.

You will train new staff, monitor production metrics, manage inventory and product rotation, and collaborate with management to meet sales goals while maintaining a safe, welcoming store experience for donors and shoppers.

Qualifications

• High School Diploma or GED required.
• Experience following and giving direction.
• Basic computer proficiency including payroll systems.
• Ability to pass pre-employment drug test and background check.
• Basic math skills.
• Retail experience preferred.

Responsibilities

• Direct and ensure completion of daily tasks for production team members, including workspace maintenance.
• Train new team members on production expectations and processes.
• Perform quality control inspections to ensure only the best products reach the sales floor.
• Track and report production metrics at scheduled intervals.
• Implement strategies to meet product acquisition, production, and sales goals.
• Manage product rotation and inventory control processes.
• Maintain organized workspaces and prepare for next-day production.
• Support store maintenance and safety protocols.
• Place and coordinate supply orders for processing needs.
• Implement product control procedures to prevent shrinkage.
• Monitor and control property, utility, and supply usage.
• Seek ways to improve donor and shopper experiences.

Skills

Following directions

Basic computer skills

Payroll systems

Basic math skills

Education

High School Diploma or GED

Tools

Payroll systems software

Job description

The Salvation Army Thrift Store is seeking a production supervisor to oversee daily production tasks, quality control, and team performance in a fast-paced retail environment.

You will train new staff, monitor production metrics, manage inventory and product rotation, and collaborate with management to meet sales goals while maintaining a safe, welcoming store experience for donors and shoppers.