Merchandise Processing & Quality Lead

Omaha Kroc; Rochester Hills (MI); Hybrid; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Employee Discount

Employee Assistance Program

More perks

Job summary

The Salvation Army Thrift Store in Rochester Hills, MI seeks a full-time Production Supervisor to oversee the production team, maintain quality, and drive efficiency. You will lead daily tasks, train staff, and ensure safety while meeting goals and delivering excellent customer shopping experiences.

Responsibilities include directing tasks, training new hires, performing QC checks, tracking metrics, and managing inventory and operations to support store performance and donor satisfaction.

Qualifications

• High school diploma or GED required and ability to follow directions.
• Basic computer proficiency including payroll systems.
• Must pass pre-employment drug test and background check.
• Ability to lift up to 50 pounds regularly and work weekends/evenings.

Responsibilities

• Direct and ensure completion of daily tasks for production team members, including workspace maintenance.
• Train new team members on production expectations and processes.
• Perform quality control inspections to ensure only the best products reach the sales floor.
• Track and report production metrics at scheduled intervals.
• Implement strategies to meet product acquisition, production, and sales goals.
• Manage product rotation and inventory control processes.

Skills

Following directions

Team leadership

Basic math

Communication

Education

High School Diploma or GED

Tools

Payroll systems

Job description

The Salvation Army Thrift Store in Rochester Hills, MI seeks a full-time Production Supervisor to oversee the production team, maintain quality, and drive efficiency. You will lead daily tasks, train staff, and ensure safety while meeting goals and delivering excellent customer shopping experiences.

Responsibilities include directing tasks, training new hires, performing QC checks, tracking metrics, and managing inventory and operations to support store performance and donor satisfaction.