Thrift Store Production & QC Lead

KrocQuincy; Cedar Falls (IA); Sur place; USD 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Health insurance

Life & disability insurance

Paid time off

Flexible spending accounts

Retirement plan (403(b))

Pension plan

Employee discounts

Résumé du poste

The Salvation Army Thrift Store is seeking an operations-focused role to oversee the production process and staff, ensuring quality and meeting goals. You will drive efficient workflows and a compelling shopping experience for customers.

You will train team members, manage daily tasks, monitor metrics, and collaborate with management to uphold policies while supporting donor and shopper needs. This is an equal opportunity employer with comprehensive benefits and on-the-job training.

Qualifications

• High School Diploma or GED.
• Experience following and giving direction.
• Basic computer proficiency including payroll systems.
• Ability to pass pre-employment drug test and background check.
• Basic math skills.
• Preferred retail sales production and/or thrift store experience.

Responsabilités

• Direct and ensure completion of daily tasks for production team members, including workspace maintenance.
• Train new team members on production expectations and processes.
• Perform quality control inspections to ensure only the best products reach the sales floor.
• Track and report production metrics at scheduled intervals.
• Implement strategies to meet product acquisition, production, and sales goals.
• Manage product rotation and inventory control processes.
• Maintain organized workspaces and prepare for next-day production.
• Support store maintenance and safety protocols.
• Place and coordinate supply orders for processing needs.
• Implement product control procedures to prevent shrinkage.
• Monitor and control property, utility, and supply usage.
• Seek ways to improve donor and shopper experiences.
• Support management in fostering positive understanding of policies and procedures.
• Communicate effectively with store management regarding operations.
• Direct complaints and concerns appropriately to management.
• Paid training on production expectations and store procedures; ongoing coaching and support from store leadership; opportunity to build retail and customer service skills.

Connaissances

Production supervision

Quality control

Team training

Inventory control

Process improvement

Formation

High School Diploma or GED

Outils

Payroll systems

Description du poste

The Salvation Army Thrift Store is seeking an operations-focused role to oversee the production process and staff, ensuring quality and meeting goals. You will drive efficient workflows and a compelling shopping experience for customers.

You will train team members, manage daily tasks, monitor metrics, and collaborate with management to uphold policies while supporting donor and shopper needs. This is an equal opportunity employer with comprehensive benefits and on-the-job training.