Thrift Store Operations Lead

The Salvation Army USA Western Territory; Billings (MT); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

Disability insurance

Sick leave

Vacation days

Floating day off

Pension plan

403(b) plan

Job summary

The Salvation Army USA Western Territory is seeking a Thrift Store Production Lead to oversee daily processing of donated goods, ensure efficient workflow, and achieve production goals in a busy store environment. This is a full-time, non-exempt role that emphasizes safety and quality control.

You will supervise and support production staff, price merchandise, and coordinate with store leadership to maintain inventory levels while maintaining a clean, safe, and productive work environment in

Qualifications

• High school diploma or equivalent preferred.
• Leadership or supervisory experience preferred.
• Experience in production, warehouse, or retail preferred.
• Forklift experience and/or certification preferred.

Responsibilities

• Supervise, support, and guide production staff to ensure efficient workflow and task completion.
• Assign daily tasks and monitor progress toward production goals.
• Sort and evaluate donated goods for quality and resale suitability.
• Price merchandise in accordance with Salvation Army pricing guidelines.
• Ensure quality control standards are met across all processed goods.
• Maintain organized production, sorting, and storage areas.
• Track productivity levels and report progress to the Production Supervisor.

Skills

Workflow organization

Time management

Pricing skills

Team communication

Instruction following

Physical stamina

Education

High school diploma or equivalent

Leadership or supervisory experience

Experience in production/warehouse/retail

Forklift experience/certification

Job description

The Salvation Army USA Western Territory is seeking a Thrift Store Production Lead to oversee daily processing of donated goods, ensure efficient workflow, and achieve production goals in a busy store environment. This is a full-time, non-exempt role that emphasizes safety and quality control.

You will supervise and support production staff, price merchandise, and coordinate with store leadership to maintain inventory levels while maintaining a clean, safe, and productive work environment in