Merchandise Processing Lead — Production & Quality

Mykroc; Cedar Falls (IA); Sur place; USD 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

Employee Discount

Employee Assistance Program

Résumé du poste

The Salvation Army Thrift Store in Cedar Falls, IA is seeking an operations-minded professional to oversee the production process and staff, focusing on meeting production and sales goals while ensuring quality control and a positive shopping experience.

You will direct daily tasks, train team members, manage inventory, monitor metrics, and collaborate with store leadership to uphold safety standards and customer service.

Qualifications

• Experience following and giving direction.
• Basic math skills.
• Basic computer proficiency including payroll systems.
• Ability to pass pre-employment drug test and background check.

Responsabilités

• Direct and ensure completion of daily tasks for production team members, including workspace maintenance
• Train new team members on production expectations and processes
• Perform quality control inspections to ensure only the best products reach the sales floor
• Track and report production metrics at scheduled intervals
• Implement strategies to meet product acquisition, production, and sales goals
• Manage product rotation and inventory control processes
• Maintain organized workspaces and prepare for next-day production
• Support store maintenance and safety protocols
• Place and coordinate supply orders for processing needs
• Implement product control procedures to prevent shrinkage
• Monitor and control property, utility, and supply usage
• Seek ways to improve donor and shopper experiences
• Support management in fostering positive understanding of policies and procedures
• Communicate effectively with store management regarding operations
• Direct complaints and concerns appropriately to management
• Paid training on production expectations and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Connaissances

Team leadership

Quality control

Attention to detail

Payroll systems (basic)

Drug test & background check

Math skills

Formation

High School Diploma or GED

Description du poste

The Salvation Army Thrift Store in Cedar Falls, IA is seeking an operations-minded professional to oversee the production process and staff, focusing on meeting production and sales goals while ensuring quality control and a positive shopping experience.

You will direct daily tasks, train team members, manage inventory, monitor metrics, and collaborate with store leadership to uphold safety standards and customer service.