Mentorship‑Driven Restaurant Leader

Shake Shack Enterprises, LLC; Franklin (TN); On-site; USD 48,000 - 66,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Meal discounts

401k with company match

Paid time off

Parental leave

Employee assistance program

Pre‑tax commuter benefits

Job summary

Shake Shack Enterprises, LLC in Franklin, TN is seeking a Restaurant Manager to oversee daily operations and deliver guest‑centric service in a fast‑paced environment.

You will train team members, lead with coaching, drive operational excellence, and help promote the brand through community events while upholding sanitation standards. This role offers growth opportunities, competitive benefits, and a supportive, inclusive culture as part of the Shack Fam.

Qualifications

• 2-3 years of Restaurant Management experience in a high‑volume, fast‑paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes.
• Must exhibit aptitude for leading, coaching, and driving excellence at every level.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word‑of‑mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant management

Team leadership

Operations

Food safety

Job description

Shake Shack Enterprises, LLC in Franklin, TN is seeking a Restaurant Manager to oversee daily operations and deliver guest‑centric service in a fast‑paced environment.

You will train team members, lead with coaching, drive operational excellence, and help promote the brand through community events while upholding sanitation standards. This role offers growth opportunities, competitive benefits, and a supportive, inclusive culture as part of the Shack Fam.