Mentored Sales Consultant Trainee – Start Your Auto Career

CarMax Business Services; Glencoe (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Commission eligibility

Paid time off & holidays

Training & mentorship

Job summary

CarMax is seeking a Sales Consultant Trainee in the United States to build genuine relationships with customers and guide them to the right vehicle. The role includes paid training, mentorship, and a clear path toward leadership roles such as mentor or manager.

You’ll learn inventory, financing processes, and how to deliver an honest, transparent car-buying experience. Responsibilities include assisting customers, guiding them through appraisals and test drives, documenting transactions, and

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax EH&S requirements and maintain a clean and orderly work area.

Skills

Customer service

Communication

Independence

Tech-savvy

Adaptability

Integrity

Willingness to learn

Job description

CarMax is seeking a Sales Consultant Trainee in the United States to build genuine relationships with customers and guide them to the right vehicle. The role includes paid training, mentorship, and a clear path toward leadership roles such as mentor or manager.

You’ll learn inventory, financing processes, and how to deliver an honest, transparent car-buying experience. Responsibilities include assisting customers, guiding them through appraisals and test drives, documenting transactions, and