Mentor & Student Success Coordinator II

New Mexico State University; Las Cruces (NM); On-site; USD 52,000 - 68,000; Full time

Job summary

New Mexico State University in Las Cruces is hiring a Student Success Coordinator II to plan, coordinate, and implement a federally funded peer-mentoring component for 350 students within TRIO SSS. You will manage a caseload of 150 students navigating financial aid, scholarships and academic environments.

The role requires an Associate's Degree with extensive experience or a Bachelor's with several years in student support.

Qualifications

• Associate's Degree + 7 years of relevant experience or Bachelor's + 5 years of relevant experience.
• Preferred: Master's Degree in Social Work, Counseling and Educational Psychology, Marriage and Family Therapy, or related area.

Responsibilities

• Plans, coordinates and implements a federally funded peer-mentoring component for 350 college students.
• Serves a caseload of 150 students as they navigate through college processes (Financial Aid, Scholarship, Academic environment).
• Administers, reviews, and analyzes the Noel Levitz College Student Inventory to assess participants' needs and college going attitudes and develops an Academic Service Plan.
• Responds to participants' concerns, challenges, complaints and grievances as directed.
• Makes referrals to campus and community resources.
• Maintains accurate records and documentation of program, and program participants' progress.
• Supervises TRIO Student Support Services Peer Mentor Component.
• Assigns and supervises Peer Mentor Caseloads.
• Recruits, Interviews, and Hires Peer Mentors.
• Plans and implements Peer Mentor trainings and evaluations.
• Conducts file audits and maintains student electronic and paper files.
• Completes timesheet documentation, catalogues weekly progress reports, and checks daily documentation of participant meetings with Peer Mentor. Reads and responds to participants' progress reports.
• Prepares semester and annual reports in evaluation of TRIO SSS Program and the Mentoring Component.
• Assists with the TRIO Student Support Services Annual Performance Report to the United States Department of Education.

Skills

Mentoring

Student counseling

Program coordination

Data entry

Education

Associate's Degree

Bachelor's Degree

Master's Degree (preferred)

Job description

New Mexico State University in Las Cruces is hiring a Student Success Coordinator II to plan, coordinate, and implement a federally funded peer-mentoring component for 350 students within TRIO SSS. You will manage a caseload of 150 students navigating financial aid, scholarships and academic environments.

The role requires an Associate's Degree with extensive experience or a Bachelor's with several years in student support.