Student Success Coordinator II

NMSU; Las Cruces (NM); On-site; USD 52,000 - 68,000; Full time

Job summary

New Mexico State University invites applications for the position of Student Success Coordinator II (Mentor Coordinator) within TRIO SSS. The role plans and coordinates a federally funded peer-mentoring component for 350 college students and serves a caseload of 150 as they navigate financial aid, scholarships, and the academic environment.

The successful candidate will administer and analyze the Noel Levitz Inventory to tailor Academic Service Plans, respond to concerns, and maintain records.

Qualifications

• Associate's or Bachelor's degree with required experience as stated.
• Master's degree in related area preferred.

Responsibilities

• Plans, coordinates and implements a federally funded peer-mentoring component for 350 college students.
• Serves a caseload of 150 students as they navigate through college processes (Financial Aid, Scholarship, Academic environment).
• Administers, reviews, and analyzes the Noel Levitz College Student Inventory to assess participants' needs and develops an Academic Service Plan.
• Responds to participants' concerns, challenges, complaints and grievances as directed.
• Makes referrals to campus and community resources.
• Maintains accurate records and documentation of program, and program participants' progress.
• Supervises TRIO Student Support Services Peer Mentor Component.
• Assigns and supervises Peer Mentor Caseloads.
• Recruits, Interviews, and Hires Peer Mentors.
• Plans and implements Peer Mentor trainings and evaluations.
• Conducts file audits and maintains student electronic and paper files.
• Completes timesheet documentation, catalogues weekly progress reports, and checks daily documentation of participant meetings with Peer Mentor. Reads and responds to participants' progress reports.
• Prepares semester and annual reports in evaluation of TRIO SSS Program and the Mentoring Component.
• Assists with the TRIO Student Support Services Annual Performance Report to the United States Department of Education.

Education

Bachelor's degree

Associate's degree

Master's degree (preferred)

Job description

Department Contact: Bernadine Booky, 575-646-2021, [e-mail]

Internal or External Search: External - Open to all applicants

Advertising Summary New Mexico State University TRIO Student Support Services (SSS) Program - Student Success Coordinator II (Mentor Coordinator) NMSU invites applications for the position of Student Success Coordinator II (Mentor Coordinator). TRIO Student Support Services (TRIO SSS) is a federally funded TRIO program dedicated to helping first-generation students and those with financial need or disabilities obtain a bachelor's degree through academic support and enrichment activities. Join our team and make a meaningful impact on the lives of NMSU students.

Position Details

PositionTitle: Student Success Coordinator II

College/Division: Student Enrollment and Success

Department: 520810-STUDENT SUPPORT SERVICES

Location: Las Cruces

Target Hourly/Salary Rate: Commensurate with qualifications.

Appointment Full-time Equivalency: 1.0

FLSA Status:Exempt

Bargaining Unit Announcement: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Contingent Upon Funding: Contingent upon external funding

Standard Work Schedule: Standard (M-F, 8-5)

Job Duties and Responsibilities

• Plans, coordinates and implements a federally funded peer-mentoring component for 350 college students.
• Serves a caseload of 150 students as they navigate through college processes (Financial Aid, Scholarship, Academic environment).
• Administers, reviews, and analyzes the Noel Levitz College Student Inventory to assess participants' needs and college going attitudes and develops an Academic Service Plan.
• Responds to participants' concerns, challenges, complaints and grievances as directed.
• Makes referrals to campus and community resources.
• Maintains accurate records and documentation of program, and program participants' progress.
• Supervises TRIO Student Support Services Peer Mentor Component.
• Assigns and supervises Peer Mentor Caseloads.
• Recruits, Interviews, and Hires Peer Mentors.
• Plans and implements Peer Mentor trainings and evaluations.
• Conducts file audits and maintains student electronic and paper files.
• Completes timesheet documentation, catalogues weekly progress reports, and checks daily documentation of participant meetings with Peer Mentor. Reads and responds to participants' progress reports.
• Prepares semester and annual reports in evaluation of TRIO SSS Program and the Mentoring Component.
• Assists with the TRIO Student Support Services Annual Performance Report to the United States Department of Education.

Qualifications

Required Education and Experience: Associate's Degree + 7 years of relevant experience or a Bachelor's degree + 5 years of relevant experience.

Preferred Qualifications: Master's Degree in Social Work, Counseling and Educational Psychology, Marriage and Family Therapy, or related area.

Working Conditions and Physical Effort

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: No or very limited exposure to physical risk.